September 19, 2008
Toshiba Reaches New Market with Strata CIX1200 VoIP System
By Sandra M. Gustavsen, Analyst, T3i Group LLC
Toshiba (News - Alert) America Information Systems’ Telecommunication Systems Division reaches a new market with the Strata CIX1200, a VoIP business communication system that targets medium to large sized companies, supporting up to 1,000 IP telephone users and networking of 128 sites. As the largest Strata CIX family member to date, the new platform is based on the company’s earlier Strata CIX670 (same cabinet), but with an improved processor and expansion to 12 cabinets, nearly doubling the port capacity from 672 (Strata CIX670 7-cabinet system) to 1,152 ports (Strata CIX1200). With a network of 128 sites (all CIX1200 systems), the total number of networked stations can reach 128,000.
While the Strata CIX1200 opens a new market for Toshiba, it also provides an affordable migration for Toshiba’s installed customer base. Bob Lerche, product manager, Toshiba America Information Systems, Telecommunication Systems Division, explains “When a Strata DK or CIX telephone system end user outgrows their existing telephone system he/she will find that they can use almost all the existing cabinet/interface equipment and all the telephones if they upgrade to a larger Strata CIX system. Upgrading from a Strata system to a larger Strata system always delivers a very large cost savings compared to purchasing another system. With the upgrade, users also get all the new features added into the latest Strata software in addition to the system capacity increase.”
Customers can take advantage of a range of Toshiba CIX capabilities, including the Strata Media Application Server (integrates applications onto single server), the FeatureFlex customization tool, Network eManager system administration and My Phone Manager personal administration. And, with all Toshiba Strata CIX systems, including the new Strata CIX1200, users will enjoy the same telephony features whether they are using Toshiba analog, digital or IP wired or wireless devices, including Toshiba SoftIPT softphones on notebook and tablet PCs. Toshiba recently introduced a new line of IP telephones with Gigabit Ethernet support, as well as a new line of digital phones.
Other developments include a new IP-based 96-port voice processing system, called Stratagy ES96i, for Strata CIX1200 (available in August 2008) that features an industrial grade rack-mount server and dual redundant power supplies, hard drive redundancy options and a number of applications such as Fax Integration, IVR, Automatic Speech Recognition, Text-to-speech and more. Toshiba is currently developing integration between Strata CIX and Microsoft (News - Alert) Exchange 2007 unified messaging (in controlled release with availability expected in August 2008), as well as integration (a gateway connection) with Office Communications Server 2007 (OCS) (in development with availability expected in September 2008). A Fixed Mobile Convergence (News - Alert) solution is also on the product roadmap.
Strata CIX1200 is priced at about $400 to $600 per station, depending on configuration and options. Toshiba’s optional 7-year extended warranty is unique to the industry. TelecomTactics Takeaway: Toshiba reaches a new market with the Strata CIX1200, the largest Strata CIX family member to date (to 1,000 IP telephone users). Strata CIX1200 has the same cabinetry as the earlier Strata CIX670, but adds an improved processor for expansion to 12 cabinets (1,152 ports total). With a network of 128 sites (all CIX1200 systems), the total number of networked stations can reach 128,000. Toshiba emphasizes the benefits to its installed base of customers looking to grow into a larger Strata CIX platform - nearly all the existing cabinet/interface equipment and all the telephones can be retained.
Additionally, Toshiba is rolling out a host of new products and services, including Stratagy ES96i (an IP-based 96-port voice processing system), integration with Microsoft Exchange 2007 unified messaging and Microsoft Office Communications Server 2007 (OCS), new SIP trunking services (most recently, IPtimize and AT&T (News - Alert)), and a Fixed Mobile Convergence solution is on the horizon. Through all of this, Toshiba stresses its commitment to the environment with an Environmentally Conscious Green IT Policy, developing products that have minimal environmental impact and that meet Restriction of Hazardous Substances (RoHS) requirements.
Sandra M. Gustavsen
T3i Group LLC
Tarifica TelecomTactics TelecomWeb InfoTrack
1111 Marlkress Road, Suite 203
Cherry Hill NJ 08003
Sandra M. Gustavsen, senior analyst for T3i Group, contributes her TelecomTactics column to TMCnet. To read more of Sandra’s articles, please visit her columnist page.
Edited by Mae Kowalke