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March 12, 2008
Atlas Telecom Leading the IP PBX Charge
By Tim Gray, TMCnet Web Editor
The speed of business certainly isn’t likely to slow down anytime soon and companies choosing to upgrade their phone systems can’t afford a lot of down time when making the switch. That is why more and more enterprises are opting to install an IP PBX (News - Alert).
There are many IP PBX advantages over traditional phone systems and now companies are finding that an IP PBX often better serves their needs, both for general business communications and in the call center. Today’s IP PBX consists of a combination of hardware (switches, phones) and software (admin, voicemail, etc.) that together deliver an unbeatable combo of cost savings and advanced functionality.
An IP PBX, also known as the private branch exchange system, switches calls between VoIP and traditional landline telephone lines. The IP PBX also switches VoIP and local lines bringing together voice and data networks from a single line so the IP PBX can be utilized to maintain costs in the enterprise.
Once example is the Atlas Telecom telephony system built from the ground up and designed to be the easiest to use, easiest to manage, full-featured IP PBX system on the market today. Its distributed architecture is ideal for multi-site companies that span multiple locations because the Atlas Telecom telephony system appears and behaves as a single, unified system.
Atlas Telecom’s products offer both forward and backward compatibility ensuring protection of your investment. Atlas Telecom products are manufactured with only the best components available. Our components are supplied by AT&T, Lucent, NEC, Toshiba, Mitel, Motorola (News - Alert), Panasonic and many other top suppliers.
An IP PBX with unified messaging capabilities enables employees to receive voicemail messages in the Microsoft (News - Alert) Outlook inbox. Unified messaging as a feature of the IP PBX also integrates with Outlook contacts and calendar. These features mean an IP PBX is not just about routing voice calls but ensuring that employees can communicate efficiently with colleagues and customers in a variety of ways.
At its most basic level, an IP PBX is a business phone system. Today’s IP PBX solutions include voice functions like voicemail and automated attendant to fill phone system needs. But an IP PBX is more than just a regular phone system. A full-featured IP PBX also includes unified messaging, desktop applications and an operator console.
An IP PBX telephony system can also provides the ability to revolutionize business communications so companies can gain better control over their operations.
An IP PBX offers flexibility, affordability and advanced capabilities not available with a traditional PBX.
Tim Gray is a Web Editor for TMCnet, covering news in the IP communications, call center and customer relationship management industries. To see more of his articles, please visit Tim Gray’s columnist page.
Voice over IP (VoIP) | X | | A real-time communications system that converts voice into digital packets containing media and signaling data that travel over networks using Internet Protocol....more |
Internet Protocol (IP) | X | | IP stands for Internet Protocol, a data-networking protocol developed throughout the 1980s. It is the established standard protocol for transmitting and receiving data
in packets over the Internet. I...more |
Private Branch Exchange (PBX) | X | | Originally, telephone features were provided by telephone central office switching systems, often called CENTREX.�PBX systems emerged as customers wanted to have more calling features and control over...more |
Unified Messaging | X | | One of the more interesting applications for multi-media messaging
which has been around for almost a decade but not widely used is
visual voice mail. This software allows the user to see their voi...more |
Routing | X | | There are many often too many explanation of routing. Here�s one:
Hop-by-Hop Routing - IP Routing
- Distributes routing to routers
- Networks look/act like trees
- Data can traverse many routers ...more |
(source: http://www.tmcnet.com/channels/ip-pbx/articles/22792-atlas-telecom-leading-ip-pbx-charge.htm)
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