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January 22, 2007
Seaport Hotel Updates Rooms with VoIP Calling Portal Using BlueNote Networks Technology
By Johanne Torres, TMCnet Contributing Editor
Guests at the Seaport Hotel in Boston will now be able to enjoy a room like no other. While staying at the four-diamond hotel, they will now be able to use an on demand, touch screen and voice-activated Web portal to place complimentary VoIP-based local and domestic long distance calls, view current hotel and local attraction info, video and audio entertainment, travel updates and access to Web-based e-mail.
The hotel tapped BlueNote Networks for this project, a provider of business communications platforms. The provider deployed its BlueNote’s SessionSuite Service Oriented Architecture (SOA) Edition software as part of Seaportal, for guests.
“VoIP  capabilities were a mandatory requirement for phase I of the Seaportal and BlueNote's SOA approach enabled us to design, build, implement and integrate this technology into our application without the need to overhaul our existing PBX and guest-room phones,” noted Seaport Hotel’s vice president of Technology John Burke in a statement released on Monday.
“With BlueNote’s SessionSuite SOA Edition, we quickly integrated cost-effective IP telephony service into the Seaportal using simple and easy-to-understand web Service APIs. The low-cost, high-value addition to our infrastructure was accomplished using existing developers, without the need for specialized telephony expertise,” he added.
If you want to learn more about the benefits of SOAs, you should not miss Mark Ericson, director of technology and product strategy at BlueNote, as he will be featured as one of presenters of “The Interactive SOA: Tying IP Telephony to Enterprise Applications,” a session to be held this week, January 23-26, at Internet Telephony Conference and EXPO East in Fort Lauderdale, Florida. The session is scheduled for 1:30-2:15 p.m. on January 25th.
Johanne Torres is contributing editor for TMCnet and Internet Telephony magazine. To see more articles by Johanne Torres, please visit her columnist page. Private Branch Exchange (PBX) | X | | Originally, telephone features were provided by telephone central office switching systems, often called CENTREX.�PBX systems emerged as customers wanted to have more calling features and control over...more |
Voice over IP (VoIP) | X | | A real-time communications system that converts voice into digital packets containing media and signaling data that travel over networks using Internet Protocol....more |
Internet Protocol (IP) | X | | IP stands for Internet Protocol, a data-networking protocol developed throughout the 1980s. It is the established standard protocol for transmitting and receiving data
in packets over the Internet. I...more |
(source: http://www.tmcnet.com/channels/soa/articles/4653-seaport-hotel-updates-rooms-with-voip-calling-portal.htm)
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