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January 16, 2007

Tektronix's Michel Nadeau to Present Session on Hosted VoIP Testing at ITEXPO

By Mae Kowalke, TMCnet Associate Editor

In today’s telecom market, it is becoming more and more vital for service providers to offer enterprise-grade VoIP. This isn’t possible without solutions designed to test VoIP deployments—and detect problems before the customer does. Both active and passive test equipment is needed to perform comprehensive testing.
Both of these test methods will be discussed at an ITEXPO session titled “Managing Hosted Enterprise VoIP Service Quality,” scheduled for 3:30-4:15 p.m. on January 25. The session is being presented by Michel Nadeau, senior director of Tektronix’s active test division (formerly Minacom (News - Alert)).
As the title suggests, Nadeau will be focusing on best practices for managing hosted VoIP deployments. The techniques discussed will be illustrated with case studies from three major providers.
At the core of the presentation is a focus on the differences between passive and active VoIP test solution, and how they can complement each other to effectively detect potential problems before they become problematic for customers.
Scott Sumner, senior manager of active test products at Tekronix, told TMCnet during a recent phone conversation that there are two main pieces to the VoIP testing puzzle: signaling and media. In a hosted environment, he said, monitoring signaling is relatively easy because this is an on-site function.
Monitoring media, however, is more challenging because it is an off-site function, Sumner said. In fact, media problems in a hosted environment can’t be detected using a passive probe; for this, active testing is required.
Sumner said that attendees of Nadeau’s session will be walked through techniques that combine passive and active VoIP testing for complete coverage.
For more information about IMS and VoIP test solutions, please visit Tektronix’s (News - Alert) channel, VoIP Test Solutions.
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Get the latest scoop on all things IMS and  VoIP at INTERNET TELEPHONY Conference & Expo East, January 23-26, 2007 in Fort Lauderdale, Florida.

Mae Kowalke previously wrote for Cleveland Magazine in Ohio and The Burlington Free Press in Vermont. To see more of her articles, please visit Mae Kowalke’s columnist page. Also check out her Wireless Mobility blog.


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