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May 16, 2006
ShoreTel Intros Version 6.1 of its IP Telephony
By Johanne Torres, TMCnet Contributing Editor
IP PBX company ShoreTel released version 6.1 of its IP telephony for systems aimed at branch offices and small businesses demanding key system functionality.
With version 6.1, ShoreTel will offer an emulation that is part of a single hardware and software platform which spans all levels of key system and PBX functionality, for those organizations with 10 to 10,000 employees.
ShoreTel 6.1 introduced the ShorePhone IP 212k, an ergonomic IP key system telephone with 12 programmable buttons, exceptional audio quality, and a big LCD display.
“ShoreTel 6.1 is an ideal voice platform for many branch offices, retail chains, and small businesses that require key system behavior from their phones,” said ShoreTel's vice president of marketing Steve Timmerman in a statement. “The ShoreTel platform offers attractive price points for all sizes of offices and continues to feature the ease of use and management that keep our customers satisfied.”
Other new features include a gigabit IP phone, the IP 560g; a new staff IP phone, the IP 230; expanded support of international requirements; Centrex flash capabilities; and personal-assistant and Caller-ID enhancements.
The new ShorePhone IP 212k key system phone has 12 self-labeling programmable buttons that use tri-color LEDs. There are eight hard keys, for Transfer, Conference, Intercom, Redial, Voicemail, Hold, Options, Directory, and two soft keys. A high-contrast LCD display is vertically oriented to mimic the look and feel of a key system telephone.
The ShorePhone IP 212k key system phone enables faster call handling through a new type of extension called a bridged call appearance. Designed for businesses with shared call answering requirements, this extension is programmed onto buttons on multiple phones, with a button for each call.
ShoreTel 6.1 and the ShorePhone IP 230 are currently available. ShoreTel 6.1 is a free upgrade for customers with a maintenance contract.
ShoreTel made news last month when it announced a channel partnership with Connector Systems of New Zealand. Under the terms of the agreement, Connector Systems will distribute ShoreTel's full line of IP telephony solutions for Australia and New Zealand.
“ShoreTel has experienced strong interest from Downunder, so we know Connector Systems will be critical in driving reseller business through those regions,” said John W. Combs, president and CEO of ShoreTel. “This agreement immediately benefits our mutual customers by combining two powerful tools-Connector Systems' proven distribution reach and ShoreTel's capability in delivering cast-iron reliability into VoIP networks.”
ShoreTel, Inc.
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Johanne Torres is contributing editor for TMCnet and Internet Telephony magazine. To see more articles by Johanne Torres, please visit Johanne Torres' columnist page.
(source: http://voipforsmb.tmcnet.com/news/articles/1160-shoretel-intros-version-61-its-ip-telephony.htm)
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