|
March 07, 2006
TCS and Covergence to Offer Business VoIP E911
By Johanne Torres, TMCnet Contributing Editor
E911 technology provider TeleCommunication Systems Inc. (TCS) announced on Tuesday that it teamed up with Covergence, an SIP applications developer, to provide mobile enterprise customers with access to emergency services. The integration of TCS and Covergence technologies will enable enterprise customers to provide the caller's mobile location identification info to public safety call and dispatch centers via TCS' VoIP E911 service.
"This partnership positions both TCS and Covergence with a strong leadership presence for delivery of emergency services to enterprise customers," said Bob O'Neil, president and CEO, Covergence. "The combination of our technologies enables both companies to enhance their product and service offerings supporting mobile and nomadic usage. TCS gains a straightforward inroad into the enterprise markets with a consistent solution, and we gain the ability to provide E9-1-1 service to our enterprise customers."
The deal calls for Covergence to combine its Eclipse system with TCS' VoIP E911 technology. Covergence's Eclipse system is based on "a scalable architecture that centralizes security and management functions for SIP applications and devices," noted the companies' news release. Through the new partnership, TCS will integrate its location and presence capabilities for static, nomadic and mobile VoIP users to the Eclipse system. TCS enables the routing and delivery of the VoIP caller's registered location info to the nearest Public Safety Answering Point (PSAP). TCS delivers Automatic Location Identification (ALI) steering, call routing, call center and other services, enabling TCS to deliver the essential E911 requirements for interconnected VoIP Service Providers (VSPs).
Covergence unveiled Eclipse back in October. The SIP-based system was designed to ensure the security and reliability of real-time communications. With Eclipse in place, enterprises are able to route E911 calls to the correct emergency services gateway, based on the customer's info retrieved from the E911 service bureau database.
According to Covergence, Eclipse enables enterprises and service providers to:
• Connect remote users and across applications and devices
• Ensure the confidentiality, integrity and authenticity of all communications
• Secure the network from internal and external intrusions or attacks
• Monitor and manage to ensure performance and quality of service
• Enable availability for reliable communications
• Securely extend SIP services to remote users over untrusted networks
• Lower costs by managing all SIP service from a single domain
• Scale to carrier levels of users and sessions
• Secure and manage real-time SIP services without degrading performance
"With Covergence's Eclipse solution integrated into TCS' VoIP E911 solution, enterprise VoIP customers have access to TCS' VoIP Positioning Center functionality, and our relationships with the PSAPs, as well as connections to the ALI network for location delivery," said John Croy, senior director of the VoIP Business Unit at TCS.
Covergence
TeleCommunication Systems, Inc.
-----
Johanne Torres is contributing editor for TMCnet and Internet Telephony magazine. To see more articles by Johanne Torres, please visit Johanne Torres' columnist page
|
TMCnet LOGIN
Webinars
