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CIS: September 17, 2008 eNewsLetter
September 17, 2008

CustomerCentric Picks Landslide as Tech Platform for Training Service

By David Sims, TMCnet Contributing Editor

Landslide Technologies, vendor of Sales Workstyle Management products, has announced that CustomerCentric Systems has named Landslide as the standard technology platform to complement its subscription-based CustomerCentric Selling training and consulting service.



 
Under terms of the agreement, CustomerCentric Systems becomes a referring partner for Landslide's CCS Edition, described by company officials as "a market-ready sales workforce management product that deploys immediately for CCS customers."
 
The edition "integrates the CCS approach of enabling salespeople to collaborate more effectively with their buying audience," company officials say, adding that the software lets organizations "codify the CCS selling process, present appropriate selling aids at the proper stage in the sales cycle, identify buyers' goals and transform sales ready messaging into selling activities."
 
Tim Young, CEO, CustomerCentric Systems, said the technology "deploys quickly for our customers, in turn-key fashion."
 
Landslide officials cited to "studies by firms like ES Research Group" which they say show that "more than 50 percent of the knowledge presented during a sales training event erodes within one month," so firms generally find themselves challenged to reinforce the training from these workshops and ultimately make methodologies stick over time.
 
The Landslide CCS product is therefore designed to provide an ongoing training mechanism to help sales teams "internalize the unique sales process quickly and consistently."
 
This March, Landslide and on-demand collaboration applications vendor WebEx, part of Cisco (News - Alert), announced Landslide Victory, a sales application based on the WebEx Connect platform "designed to help salespeople stay focused on moving deals through their pipeline and improving sales production," according to Landslide officials.
 
Landslide's sales software was described at the time by company officials as "a cornerstone of the Sales 2.0 approach." Landslide's iOChannel, a collaborative workspace for exchanging information, was described as creating a "buying experience" for prospects and allowing salespeople to track a buyer's activities and interest levels.
 
INTERNET TELEPHONY Conference & EXPO — the biggest and most comprehensive IP communications event of the year — is going on this week (September 16-18, 2008) in Los Angeles, California! The show features three valuable days of exhibits, conferences, and networking opportunities you can’t afford to miss. Be sure to check out TMCnet.com and blogs from Rich Tehrani, Greg Galitzine, and Tom Keating for news highlights from the show. See you there!
 

David Sims is a contributing editor for TMCnet. To read more of David's articles, please visit his columnist page. He also blogs for TMCnet here.

Edited by Stefania Viscusi

(source: http://callcenterinfo.tmcnet.com/Analysis/articles/40222-customercentric-picks-landslide-as-tech-platform-training-service.htm)








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