Speech recognition and TTS solutions provider Loquendo (News - Alert) is bringing life to the online assistants offered as part of H-Care's HDA Producer on demand with their human-like expressive voices being used to build avatars for use in a wide variety of applications.

 

H-Care is a developer of user-friendly platforms for multi-channel self-service and customer care. Their HDA Producer on demand offering was created in response to the success of their HDA Enterprise suite, and offers a pay-as-you-go service that allows users to select from a gallery of assistants to build human-like conversational videos for their digital channel.

 

Not only is the solution perfect for budgets of all sizes, but with the inclusion of Loquendo's text to speech (TTS), the human-like avatars can speak, understand and respond in real-time and include lifelike facial expressions and head movements.

 

Alessandro Martino, Loquendo's Vice President of Sales for Italy commented, "It has been clearly demonstrated that customers love using such assistants, and this technology is now accessible for projects requiring a quick time to market, without investment constraints."

 

The human-like assistants can be used for website tours, product information, installation guides, answering FAQs, eLearning tutorials, MMS marketing, and help to make experiences more enjoyable.

"We are seeing wider interest in the use of Human Digital Assistants on a global basis and our Enterprise platform has seen positive traction in some of the largest Enterprises," commented Umberto Basso, CEO H-Care. "The HDA producer allows companies to adopt our solution more quickly and easily, as we've seen that not all implementations require deep integration with legacy systems".

 

 

 

 

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