Ulysses Learning Receives 2007 Product of the Year Award Honored for Outstanding Innovation for 10th Consecutive Year
Ulysses Learning, a global learning and performance improvement company announced recently that its CallMentor Learning and Performance Improvement System received a 2007 Product of the Year Award from Technology Marketing Corporation’s (TMC (
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Alert)) Customer Interaction Solutions magazine, the leading publication covering CRM, call centers and teleservices since 1982.
The newest version of the CallMentor System is designed to accelerate business results through the introduction of essential leadership skills for call center managers and directors. With the addition of the Performance Leadership Program, Ulysses Learning has secured further its position as the leading provider of contact center training, offering the most robust simulation-based e-Learning and performance improvement solutions in the marketplace.
“The Call Mentor System responds to contact center executives’ most challenging service, sales, and customer loyalty needs,” states Mark W. Brodsky, Ulysses Learning’s President and CEO. “Our simulation-based e-Learning intelligently blended with facilitation, coaching and performance consulting helps people learn complex service, sales and coaching skills in a safe, simulated environment. The introduction of the expanded leadership content is designed to give call center executives the tools they need to cultivate a culture that is truly focused on driving customer loyalty and performance results.”
On hearing of the 2007 Product of the Year Award, Brodsky stated “I couldn’t be more pleased to receive this recognition. We are fully committed to this industry and to the quality of our performance solutions. This award validates that our approaches and our clients’ on-going results are striking a chord with the industry and the markets we serve.”
“Ulysses Learning has proven they are committed to quality and excellence in solutions that benefit the contact center experience as well as ROI for the companies that use them. I am pleased to honor their hard work and accomplishments and look forward to more innovative solutions from Ulysses Learning in the future,” said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions. The 10th Annual Product of the Year Award winners will be featured in the January 2008 issue of magazine.
For more information on Ulysses Learning’s CallMentor Learning and Performance Improvement System, please contact info@ulysseslearning.com or call 1.800.662.4066 and ask to speak to a Ulysses Learning Performance Improvement Consultant.
About Ulysses Learning:
Ulysses Learning (
www.ulysseslearning.com) is recognized as the leader and pioneer in the use of simulation-based e-Learning to improve service, sales and coaching performance. The company is known for building Judgment@WorkTM skills – decision making and advanced interaction skills – in call centers and at all points of customer interaction throughout the organization for financial services, insurance and telecommunications leaders.
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