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SimulScribe, TMCnet Join Forces to Launch Visual Voicemail Community Web Resource

TMCnet (www.tmcnet.com) has teamed with SimulScribe, a leading provider of voicemail-to-text services and visual voicemail applications, to launch the Visual Voicemail Community at http://visualvoicemail.tmcnet.com/.

SimulScribe’s Visual Voicemail Community contains news, feature stories, case studies, and white papers covering unified communications, speech and voicemail technologies, enterprise mobility, and more. The community is designed to serve as a hub for information on the emerging Voicemail-to-Text and Visual Voicemail market, helping enterprises and consumers sort through the choices available to them.

In today’s increasingly mobile world, staying in touch with clients and partners is paramount to staying ahead of the game. Even with all the gadgets and cutting-edge communication devices and find-me/follow-me services, your best prospects and customers still can end up trapped in voicemail jail. The Visual Voicemail Community was created to act as an information resource for enterprises and consumers looking to break free from inefficiency in communications.

TMCnet's Global Online Communities are robust editorial platforms, built with layer upon layer of content in multiple media formats. Each GOC focuses on a specific area of the market, and is populated and designed in conjunction with the community's sponsor. GOCs are vibrant communities that, over time, achieve very high rankings on leading search engines. Based on the extreme focus of their content and resources, GOCs are bookmarked by decision-makers who join these communities seeking news, product information, and partnership opportunities. All GOCs are highlighted on TMCnet's, appearing in the top tabs on each page of the site - including the TMCnet home page.

We encourage you to bookmark this Community, and return often to keep up to date with the fast-paced industry.

It goes without saying that unified communications was one of the most exciting growth areas in the communications market this past quarter. Microsoft continues to be a major driver of this technology with its Office Communications Server (OCS) product. In fact, not only has Steve Ballmer been on stage to promote UC and OCS, but recently Bill Gates was brought out to tout the technology as well.

The launch of OCS represents a watershed event in telecom; never in the history of telecom has there been a new product roll-out supported by more than 50 other companies.

To be sure, Microsoft OCS is THE communications product of 2007. Whether you plan on installing OCS in your organization or not, you should be aware that the marketing push Microsoft is putting behind this product has showed no signs of slowing down. As the onslaught continues, we can expect something unusual to happen.

Corporate management will start asking technical implementers numerous questions about OCS. Until today, the company with the largest marketing spend focused on voice communications targeted at CXOs (CEOS, CFOs, CTOs, etc) was Avaya. Now Microsoft seems to have taken the top spot.

So if you haven’t heard about OCS from your top management yet, you likely will in the very near future. You really should be ahead of this curve.

As this segment has gained in popularity, more and more TMC readers and attendees have been asking for more education on the unified communications space – especially OCS.

In response, TMC has announced that TMC University will be offering a Microsoft OCS course at INTERNET TELEPHONY Conference & EXPO in Miami, FL January 23, 2008.

Microsoft OCS training

Visit Rich Tehrani's VoIP Blog


TMC's channel program is a community that helps our partners build their brands. Channels represent feature a diversity of important topics in the IP Communications, VoIP, IP Telephony, CRM, Call Center and Information Technology industries.

Learn More About Channels


New Strategic Partnership Offers Strengthened Webinars

TMC has partnered with IntelliCom Analytics, a leading professional services and business research firm to provide enhanced content for a series of webinars. These educational webinars offer in-depth information on selected topics and are free to pre-registered attendees.

Each of these webinars are open to sponsorships, creating a powerful turn-key marketing tool allowing you to reach a specific audience seeking more information on these topics. Rely on the subject matter experts from TMC and IntelliCom Analytics to create the highest quality webinar experience.

  • January 22, 2008
  • February 26, 2008
Managed Service
Video Conferencing/Telepresence

Click to Learn More About Each Webinar

Contact Rick Bisesto at 203-852-6800 ext. 211 for more information about sponsoring.


Protect Yourself Against the 2008 Rate Increase
by Locking in your Magazine Ad Contract Now at 2007 Rates

Buy upfront and save! Due to increasing costs involved in publishing and mailing the industry's most respected print magazines, INTERNET TELEPHONY, Customer Interaction Solutions, IMS Magazine and Unified Communications will be seeing an increase in advertising rates starting in January 2008. However, if you act now, you have an opportunity to secure 2007 rates when you make your ad commitment for 2008.

Call or email your sales representative to learn more; your ad commitment must be submitted by December 31, 2007. Or contact John Sorel at 203-852-6800 ext 229 and take advantage of the 2008 upfront ad commitment and lock in your 2007 rates.


Presence and Context-Aware Services

In the future, a UC presence manager will be the most important component of the whole system. Allied with GPS, it will make possible services far more sophisticated than the simplest of presence-aware services, such as instant messaging. With context-aware communications, once can modify when, where, how one can be reached. (People can set caller and called preferences and filtering; machines can perform context-dependent call routing). A look at this cutting edge of Unified Communications.

View Media Kit

Contact your sales representative or John Sorel to advertise in this issue.

   
 

January 2008 Issue:

Unified Communications–December 27, 2007

February 2008:

Internet Telephony Magazine – January 10, 2008
Customer Interaction Solutions Magazine – January 17, 2008
IMS Magazine – January 24, 2008

   


INTERNET TELEPHONY
Conference & EXPO East 2008

Sponsorship Opportunities

Miami Beach Convention Center, Miami, FL
January 23-25, 2008

www.itexpo.com

Call Center 2.0

Sponsorship Opportunities

Collocated With ITEXPO East 2008
Miami Beach Convention Center, Miami, FL
January 23-25, 2008

www.callcenter20.com


VoIP and Beyond: The Evolution of IP-based Subscriber Services

Market demand for Voice over IP (VoIP) services has skyrocketed in recent years, as residential subscribers seek ways to lower their communications costs and enterprises are compelled to simplify network management while controlling expenses. Recent improvements in security and reliability coupled with mass-market advertising have propelled sales of VoIP services to tremendous heights, a trend that is expected to continue unabated for several years. ABI Research projects a seven-fold increase in the number of residential VoIP subscribers worldwide between 2006 and 20121, while Frost & Sullivan forecasts enterprise VoIP services revenues to surge to $3.3 billion in 2010 at a compound annual growth rate (CAGR) of 31.4%.

Download Free White Paper


Trade Shows:

INTERNET TELEPHONY
Conference & EXPO East 2008


Miami Beach Convention Center,
Miami, FL
January 23-25, 2008
www.itexpo.com

Featuring Collocated Call Center 2.0

Miami Beach Convention Center,
Miami, FL
January 23-25, 2008
www.callcenter20.com

Awards:

Awards Schedule

Print:

Print Timeline/Deadlines

Presented by Customer Interaction Solutions magazine

Customer Interaction Solutions magazine’s 15th annual MVP (Marketing Via Phone) Quality Awards has extended its application process through January 2, 2008.

Learn more and to apply for the 2007 MVP Quality Award.

Each year Customer Interaction Solutions magazine presents its MVP Quality Award to companies that have demonstrated the highest commitment to quality, excellence and customer service. In the end, a select group of contact center industry standouts are honored with gold, silver and bronze MVP Quality Awards in various categories.

The 2007 MVP Quality Award winners will be published in the February, 2008 issue of Customer Interaction Solutions magazine, www.cismag.com.

Customer Interaction Solutions magazine’s 23rd Annual Top 50 Teleservices Agencies Rankings award has extended its deadline for applications.

Early bird deadline is extended through December 28, 2007 and final application is January 25, 2008. Results will be published in the March and April, 2008 issues of Customer Interaction Solutions. Learn more and apply now.

Unified Communications magazine is accepting applications for their 1st Annual Product of the Year Awards. The Unified Communications editorial team is seeking nominations for innovative products brought to market in the past year. Premiering in July 2007, Unified Communications is the first and only resource to which professionals can turn to become educated about UC solutions.

Unified communications is the wave of the future, and 2007 has been an explosive year for new products. The Product of the Year Award will distinguish companies that have brought ground-breaking advancements to UC technologies, while providing readers with a list of exceptional UC solutions that have proven their excellence.

Companies can learn more and submit an application by January 4, 2008 by visiting www.uc-mag.com.

Winners of 2007 Product of the Year will be featured in the March 2008 issue of Unified Communications magazine.

Awards Application Schedule:

Unified Communications Product of the Year®
Deadline: January 4, 2008

Communications Solutions Product of the Year®
Early Bird Deadline: February 13, 2008
Deadline: March 3, 2008

23rd Top 50 Teleservices
Agencies Award

Early Bird Deadline: December 28, 2007
Deadline: January 25, 2008
Click Here for Application

15th Annual MVP Quality Award

Extended Deadline: January 2, 2008
Click Here for Application




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