CIS Magazine June 2010 Digital Issue

June Digital Issue

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Dear [[name]]:

Your June 2010 digital issue of Customer Interaction Solutions magazine
is available.

Please click here to download June issue

Cover Story
RightNow Takes U.S. Government to the Cloud

Call Center Technology
Prescriptions for Support

CRM, BPO & Teleservices
Which Shore to Land On?

Operations And Management
Rethinking Recording

CASE STUDY
Communicating Through Disasters

Editorial Sponsorship Series
Selling Smart in Trying Times

In Every Issue

Ask the Experts

Customer Interaction News

From the TMCnet Blogs

Special Focus
By Brendan Read, Senior Contributing Editor

The Integrated Marketplace

Logout
By Brendan Read, Senior Contributing Editor

Monthly Features

Publisher’s Outlook
How to Survive Change and a Turbulant Business Climate
by Rich Tehrani

High Priority
Consistent Information Means Consistent Satisfaction
by Erik Linask

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