Tundo Announces New Release Of Its Network
Telephony System At Internet Telephony Conference & Expo
Tundo announced Release 3.3 of its
Network Telephony System (NTS), which contains a broad spectrum of new
tools and capabilities for the delivery of voice and media applications
over networks. These enhancements have been designed in response to
Tundo's real-world experience in deploying IP telephony solutions in
mission-critical communications environments around the world.
The new Release 3.3 provides a host of new features and functions that
- Allow application developers (ISPs, ASPs, and LECs) to more easily
create innovative media applications, as well as integrate existing
- Enable service providers to offer a greater variety of voice
services to customers;
- Empower enterprises to add voice as a hosted network service.
"With the release of its product, Tundo is demonstrating its
ability to deliver features that are important to end users," said
Tom Valovic, Research Manager with IDC. "Going forward, the company
is well positioned to advance these capabilities and help define the
"Tundo has added capabilities that extend their platform far
beyond the IP PBX market into support for leading-edge call center and
e-contact technology," said Eli Borodow, CEO of Telephony@Work, a
global provider of open call center and e-technology. "Tundo and
Telephony@Work offer complementary, award-winning approaches for
eliminating all points of failure in a multimedia communications
infrastructure - to guarantee maximum up-time and offer bullet-proof
reliability. Together we can now offer forward-thinking contact centers
the best of all worlds and an exciting alternative for deploying solutions
in an IP-enabled world."
The following are new features being delivered in Release 3.3 of the
- Media Framework Enhancements: Release 3.3 includes
enhancements in its Media FrameWork (MFW) that enable such advanced
features as: call routing and reporting, monitoring and recording, and
playback of voice information. The MFW is a complete, object-oriented
application development environment that simplifies the development of
telephony systems and features. MFW greatly simplifies the development
and maintenance of IP media applications by offering a rich set of
classes (programming calls), methods (techniques), and APIs that
enables developers to control and manipulate voice and media streams
without directly dealing with the complexity of the protocol stack.
In addition, the MFW has been extended to support the two leading 3rd
party call control interfaces, specifically:
CSTA (Computer Supported Telecommunications Applications): CSTA is
a popular, standardized 3rd party call control interface, furnishing
an easy path for application developers to design for IP Telephony,
while allowing them to migrate their existing applications easily in
the IP framework.
TAPI 2.1 (Telephony Application Program Interface) and WAV
"Wrapper": TAPI is a 1st and 3rd party telephony call
control standard developed by Microsoft and Intel. By combining TAPI
and WAV media file support, Tundo provides a feature-rich IP solution
for both call control and media delivery for unified messaging and
other applications. This capability enables any media application that
is written to the TAPI 2.1 interface to be implemented purely over IP.
In other words, no voice processing boards are required.
- Distributed User Group (DUG): This key feature enables
multiple customers or discrete groups of users to securely segment and
customize the Tundo NTS to meet their specific needs. In other words,
service providers can create a unique experience, with a custom set of
applications and features, for individual customers or groups on a
single IP infrastructure without worrying about security or privacy
issues among groups. This is significant because service providers can
enhance their bottom line by offering differentiated and enhanced
voice services that are optimized for discrete customer groups and
- Tundo Media Server: The Tundo Media Server is a multipoint
conferencing unit (MCU), which supports conferences between three or
more callers. The Media Server can be configured as a software-only
MCU, capable of supporting up to fifty G.711-based, three-party
conferences, for a total of 150 parties supported per Media Server.
For applications that require transcoding (G.711, G.723, G.729), with
the addition of DSP resources, each Media Server can support up to 60
parties, in any grouping, in conferences of up to 30 participants. Any
number of conferencing units can be supported by the system.
Conferencing units can be geographically distributed across the
network. Conferencing audio as well as conferencing setups are
fault-tolerant and protected from MCU failures.
- Digital Gateway: Tundo's Digital Gateway offers
high-capacity, high-quality and feature-rich interconnection between
circuit-switched networks and voice and data applications on IP
networks. The Digital Gateways support T-1/E-1 and PRI signaling
- SMDI (Simple Message Desk Interface): Tundo's Voice Mail
Interface, using the SMDI protocol (the most widely used protocol in
voice mail systems) allows customers to move into IP telephony while
maintaining their investment in existing voice mail systems.
- Network Address Translation (NAT): Tundo addresses the
complexity of delivering IP voice communications through a corporate
firewall. With NAT, customers can place and receive phone calls from a
public IP network while maintaining the integrity of their firewall.
Simply put, companies can make a pure IP phone call to or from
anywhere in the world.
The convergence of voice and data creates new opportunities for IP
media application development as businesses increasingly move to the
Internet for applications, services, telephony, and a host of other
developing technologies. Working independently or in conjunction with ASPs,
application developers will need to tap this evolving market in order to
grow their revenues and continue to meet customer demand.
Tundo's Media FrameWork (MFW), an object-oriented software development
environment, delivers a simple-to-use, yet powerful, set of tools for the
development of packet telephony applications. The MFW creates new
capabilities for developers to control and manipulate voice and media
streams as well as greatly simplifying the design and implementation of
telephony systems and features. The incorporation of CSTA in Release 3.3
means that developers can move swiftly into IP telephony while still using
their current applications and legacy equipment. Moreover, developers can
quickly integrate new applications into the IP telephony framework without
having to deal with complex, multiple standards. Tundo's platform, the
most reliable and flexible available, opens new possibilities for
developers, and, by proxy, for service providers and enterprises.
Service providers, particularly application service providers (ASPs),
are one of the hottest and fastest growing market segments in the IT
industry. Using Tundo's NTS, ASPs and data carriers are redefining the
market by deploying a broad range of voice services over their existing
data infrastructure. The ability to support multiple enhanced applications
offers a high-value, differentiated addition to service offerings for
Tundo's NTS is the ideal platform solution for next-generation service
providers. Release 3.3 expands the capabilities for voice hosting to new
dimensions, including: closed-users groups (CUGs); multi-party call
conferencing; the ability to offer multi-customer operation and
administration easily; the capacity to simply and swiftly interconnect
between traditional, circuit-switched networks and IP networks; and
telephony firewall support.
Tundo's NTS makes system management simpler and more cost-effective.
Its fault-tolerant architecture protects the Tundo system from possible
network or subnetwork failures, minimizing downtime and reducing
administrative support and maintenance costs. The user-friendly,
graphical- or Internet-browser-based interfaces - accessible from local or
remote locations - allows system administrators to easily and quickly
configure, make changes to, or service the system.
Based on open standards, Tundo's NTS is one of the most scalable,
reliable, fault-tolerant systems available today. It supports gateways,
endpoints, and IP telephones from any vendors using common standards. Its
flexibility easily permits virtually unlimited expansion; hundreds of
thousands of users may be easily added to a network. And NTS is designed
to provide the same carrier-class 99.999% reliability of today's
traditional telephony systems.
Central to Tundo's system is its ability to protect and extend the
customer's investment in traditional circuit-switched equipment while
providing a quick, controlled, and painless bridge to packet-based
telephony. Tundo's solutions are designed to yield large cost savings for
network infrastructure and operations because they are easy to install and
configure and are less expensive than proprietary circuit-switched
systems. Combining voice and data traffic on the network provides cost and
operational efficiencies. Moreover, customers are freed from proprietary
vendor lock-in, and may henceforth choose best-of-breed telephony
applications and devices. Tundo provides a controlled migration path to IP
telephony that allows enterprise customers to utilize and extend their
existing circuit-switched infrastructure, thereby protecting their
investment in legacy equipment.
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