The new publication on the implementation & application of computer-telephony
integration.
Publisher's Outlook
CTI News
Vital source of information for:
- MIS DIRECTORS
- INTERNAL/EXTERNAL SYSTEMS INTEGRATORS
- TELECOM MANAGERS
- APPLICATION DEVELOPMENT SPECIALISTS
CTI For Management will not only examine all of the essential elements, but explain
how they work together:
- Standards: How to select the right tools for your specific application
development needs
- Product reviews: Objective reviews of the latest products, hardware, software and
services
- Application generation: Proven techniques for productive application development
- Integration options: How to use CTI technology to enhance voice, data, fax and
call processing capabilities
Keep your technical staff current on the latest breakthroughs for
INBOUND, OUTBOUND & CUSTOMER SERVICE Call Centers! |