A worldwide provider of IT and business training, Global Knowledge (News - Alert), announced today the debut of its new Cisco Unified Communications Project Management training class.
 
Established in 1995, Global Knowledge delivers business and IT courses through the company’s training centers, private facilities, and the Internet. Global Knowledge’s training courses allow customers to choose when, where, and how they want to receive training programs and learning services. The company is owned by New York-based investment firm Welsh, Carson, Anderson, and Stowe
 
Over the duration of five days, this course will teach students how to manage a Unified Communications (News - Alert) (UC) deployment from start to finish. The course is specially designed for Cisco engineers and other technical professionals responsible for VoIP implementation, including voice/data integration, as well as network engineers, VoIP project managers, IT managers, and VoIP project team members.
 
Recommended prerequisites include basic knowledge of project management processes or a familiarity with Cisco (News - Alert) lifecycle processes.
 
Following best practices and processes for successful UC deployment, students will learn to manage a real-world Cisco UC project. Students will also be guided by the formal project management training framework of initiation, planning, execution, control, and formal closing, as defined by the Project Management Institute (PMI), as well as the Cisco Lifecycle Approach of prepare, plan, design, implement, operate, and optimize (PPDIOO).

Key subject areas students will learn about include:
  • Project management terminology and planning.
  • Cisco UC terminology, components, and deployment steps.
  • Creating a business case to identify and manage common UC deployment risks.
  • Developing a system implementation and migration plan.
  • Formal project change control processes.
  • Project scheduling, budgeting, and close out.
The labs consist of two case studies in which students will perform project management tasks individually and as a group, following detailed steps in optimizing a UC solution.
 
Available in Global Knowledge classrooms or as a private, on-site course, the course can be tailored to meet the needs of any organization.

To learn more about the Cisco Unified Communications Project Management training course and access white papers, web seminars, and podcasts, please visit www.globalknowledge.com.
 
Michelle Robart is a Contributing Editor at TMCnet. To read more of her articles please visit her columnist page.
 


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