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2003 Product of the Year Awards
Telescript 5.5
Digisoft Computers, Inc.
www.digisoft.com
Telescript 5.5 is a modular and
scalable call center management solution designed to integrate with
telephone, database, Web and other call center related systems.
Telescript utilizes a 100 percent completely customizable agent
interface with a wide variety of easy-to-use transaction management
tools and direct real-time database integration. A comprehensive set
of call center management features, along with extensive production
reports, provides management with the necessary tools to easily
create and manage a campaign.
The ability to customize every aspect of a campaign
enables clients to utilize Telescript 5.5 in virtually any type of
industry. Its open database design, queuing, reporting, scripting,
dialing, fulfillment, Internet connectivity, e-mail management,
multiple simultaneous projects and countless other features provide
a considerable competitive advantage.
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