October 2001

Application Service Providers Roundup

An application service provider (ASP) can be defined as a company that provides and manages applications and computer services to individuals or companies over the Internet or through a private network. The ASP owns and operates applications and servers and employs the staff for maintaining the operation. Services provided by an ASP are billed on a variety of plans, including pay-per-use, subscriptions and licenses. ASP services are an important alternative not only for smaller companies having to cope with smaller budgets and fewer technology resources, but also for larger companies wishing to outsource a portion of their business process. In fact, there are many services available to SOHOs and individuals: data storage/retrieval, instant messaging, office management, phone call notification, graphics and more.

While investigating the myriad benefits your company can potentially derive through hosted applications and services, having several questions at the ready may assist you in "comparing and contrasting" potential service providers. A few important issues include data and connection security, moving data from your applications/systems to the ASP application, application access (such as through software or a browser), procedures for handling hardware failures (i.e., sufficient system redundancy) and service issues, application training and support for your staff, data backup methodology, service level agreements and business processes that may be affected by the hosted application and how they will be affected.

ASPs come in all sizes, and their offerings run the gamut from specific, targeted applications to megasolutions. The following companies are representative of that remarkable range: an array of effective, efficient and affordable hosted applications and services that can pay dividends to you and your customers.

ACME Interactive
Kim Green
[email protected]
800-632-1077
www.ourproject.com
B, D, G

Agilera, Inc.
Jennifer Wing
[email protected]
303-874-5872
www.agilera.com
B, D, E, G

Alorica, Inc.
Ed Kisman
[email protected]
630-775-1900
www.alorica.com
A, B, C, D

AmeriNet, Inc.
Sales dept.
[email protected]
800-800-0467
www.debit-it.com
C

AppShow
Kevin Nelson
[email protected]
949-631-0274
www.appshow.com
B, D, G, H

Aventura Networks, Inc.
Craig A. Waltzer
[email protected]
305-937-2000
www.aventuranetworks.com
A, D, F, G

Business Link International
David Baeder
[email protected]
800-929-1643
www.blifax.com
G

Catapult Creative Group
Terri Wallace
[email protected]
856-235-7500
www.presentationgiant.com
B, F, G

Central Net Corp.
Chris Chang
[email protected]
626-330-8546
www.cnc-global.com
E, F

CheckFree Corp.
678-375-3000
www.checkfree.com
C

ClientReps.com
Taher Khan
[email protected]
914-882-2587
www.clientreps.com
D

Computer Talk Technology, Inc.
Sales dept.
[email protected]
905-882-5000
www.computer-talk.com
B, F

Connected Corporation
Wayne St. Amand
wst.amand@connected.
com
800-353-3078
www.connected.com
B, G

DCA Services
Karen Halvorson
[email protected]
405-951-9300
www.dcaservices.com
B, C

digiMine Inc.
Steve Finnegan
[email protected]
425-460-5000
www.digimine.com
H

eAssist Global Solutions
Fran Ducharme
[email protected]
858-458-4188
www.eassist.com
B, D, E

EchoMail, Inc.
Christine Griencewic
[email protected]
617-354-8585
www.echomail.com
C, D, F, G

Echopass Corp.
Nathan Peterson
[email protected]
801-258-7000
www.echopass.com
D, F

Fuze Technologies, Inc.
Chuck Van Court
[email protected]
888-941-3893
www.fuze.com
B, E

Givex Corporation
Karen Budahazy
[email protected]
877-350-9660, ext. 234
www.givex.com
C, G

Harte-Hanks, Inc.
Elizabeth Donovan
[email protected]
800-456-9748
www.harte-hanks.com
D

iBasis Inc.
Sales dept.
[email protected]
781-505-7500
www.ibasis.net
F

ICT Group. Inc.
John D. Campbell
[email protected]
800-201-1085
www.ictgroup.com
D

iemagine
Bob Curry
[email protected]
312-596-8162
www.iemagine.com
B, D, E, F

InclusiveASPnetworks
Skip Rafferty
[email protected]
609-926-6230
www.homisco.com
E, F, G

Interactive Portal
Debbie Thornburg
[email protected]
317-803-8000
www.interactiveportal.com
F

InterOPS Management Solutions
Jeffrey M. Kaplan
[email protected]
888-872-2889
www.interops.com
G

Ineto, Inc.
Jeff Gossman
[email protected]
877-GO-INETO
www.ineto.com
B, D, E, F

ISC
Bob Jurik
[email protected]
212-477-8800
www.isc.com
G

IXS WEBOFFICE
David Minns
[email protected]
905-853-4966
www.ixs-weboffice.com
D

ManagedOps.com
Pam Maxfield
[email protected]
603-644-7837
www.managedops.com
D

Message Time Inc.
Gene Roush
[email protected]
800-937-9921
www.messagetime.com
A, D, E, F, G

Millennium Teleservices
Jacqueline R. Harris
[email protected]
877-877-7698
www.mmtel.com
D

Networld Communications Inc.
Bryan Barber
[email protected]
415-276-8085
www.ndw.com
F

PeopleSoft eCenter
(a division of PeopleSoft, Inc.)
Deepak Gupta
[email protected]
800-380-7638
www.peoplesoft.com
C, D

Project Arena
Caleb Entrekin
[email protected]
510-286-8020
www.projectarena.com
D, E, G

QUIQ
Rich Buchanan
[email protected]
650-294-2900
www.quiq.com
B, D, E

RightForce
Lori Fratilla
[email protected]
877-336-7231
www.rightforce.com
F, G

SafeHarbor Technology Corporation
Sue Cummings
[email protected]
206-922-5000
www.safeharbor.com
B

SAS Institute
Richard Roach
[email protected]
919-677-8000
www.sas.com
D, H

ShoWiz, Inc.
Sales dept.
[email protected]
510-651-0308
www.showiz.com
G

Speaklink, Inc.
Ton Yazici
[email protected]
206-832-3500 / 877-773-2554
www.speaklink.com
A, B, D

Syntellect
Mike Garvey
[email protected]
602-789-2772
www.syntellect.com
B, C, D, E. F, G

TalkingNets, Inc.
Justin Donaton
[email protected]
910-332-1800
www.talkingnets.com
F

Vail Systems
Joseph Carey
[email protected]
800-360-8245
www.vailsys.com
D, F

VASTNetworks, LLC
(dba VASTNetworks.net)
Ron Baron
[email protected]
509-575-1605
www.vastnetworks.net
D

Vividence
Blake Wise
[email protected]
650-645-5000
www.vividence.com
H

WebMiner
Taddy Hall
[email protected]
212-813-6768
www.webminer.com
G

West Corp.
Mark Meudt
[email protected]
800-841-9000
www.west.com
B, D, F, G

White Pajama
Ellen Pensky
[email protected]
877-725-2621
www.whitepajama.com
D

WorldManuals A/S
Andrew Martyn
[email protected]
+45-3338-6600
www.worldmanuals.com
A, B, E

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