June 2008 | Volume 27 / Number 1
Awards & Recognition
Customer Interaction Solutions' Ninth Annual CRM Excellence Awards, Part TwoBy Tracey E. Schelmetic For the ninth consecutive year, the editors of Customer Interaction Solutions dared readers to prove that their companies have what it takes to win the coveted CRM Excellence Award. Below is Part Two of the winners list - the companies that offer the best and the brightest customer relationship management products and services, all to the benefit of their clients. Winners were chosen on hard data: quantifiable results that convinced us, without a doubt, their clients were infinitely better off with these companies’ products and services than without. Congratulations to the winners! EDITOR’S NOTE: Because of the very large volume of award applications we received, the CRM Excellence Award winners were presented in two parts; Part One appeared in the May 2008 issue of Customer Interaction Solutions. More information about winning companies and their products and services may be found at www.tmcnet.com. NCO Customer Management, Inc. Neolane NextNine NICE Systems Ltd. Numara Software OKS Ameridial Pegasystems Inc. Sage Software Salesforce.com, Inc. SAS SER Solutions, Inc. Siemens Communications Sitel Soffront Software, Inc. SoundBite Communications SugarCRM Syntellect TeleDirect International, Inc. TeleTech Holdings, Inc. Verint Witness Actionable Intelligence Verticals onDemand VOCALCOM WebEx Xactly Corporation Z-Firm LLC CIS Magazine Table of Contents |