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May 2009 | Volume 27 / Number 12
Awards & Recognition

Customer Interaction Solutions’ 10th Annual CRM Excellence awards, Part 1


For the tenth consecutive year, the editors of Customer Interaction Solutions dared readers to prove that their companies have what it takes to win the coveted CRM Excellence Award. Below is Part One of the winners list — the companies that offer the best and the brightest customer relationship management products and services, all to the benefit of their clients. Winners were chosen on hard data: quantifiable results that convinced us, without a doubt, their clients were infinitely better off with these companies’ products and services than without.

Congratulations to the winners!

EDITOR’S NOTE: Because of the very large volume of award applications we received, the CRM Excellence Award winners will be presented in two parts; Part Two will appear in the June 2008 issue of Customer Interaction Solutions. More information about winning companies and their products and services may be found at www.tmcnet.com

Allegiance (News - Alert) Inc.

www.allegiance.com

Allegiance Engage platform

Alloy Software, Inc.

www.alloy-software.com

Alloy Navigator

Altitude Software (News - Alert)

www.altitude.com

Altitude Unified Desktop

AMC Technology, LLC

www.amctechnology.com

AMC Application Adapter for
Microsoft (News - Alert) Dynamics CRM

Aplicor Inc.

www.aplicor.com

Aplicor Enterprise

Chordiant (News - Alert) Software, Inc.

www.chordiant.com

Chordiant Customer Experience (Cx)

Citrix Online (News - Alert)

www.citrixonline.com

Citrix GoToAssist Corporate

Consona (News - Alert) Corporation

www.consona.com

Consona CRM Suite (formerly Onyx and KNOVA)

Cross Country Automotive Services

www.crosscountry-auto.com

Instant Dispatch

eglue (News - Alert)

www.eglue.com

eglue InterAct Suite

Envision

www.envisioninc.com

Envision Centricity

Epicor

www.epicor.com

Epicor CRM

eTelecare (News - Alert) Global Solutions

www.etelecare.com

Save Desk

Five9, Inc.

www.five9.com

Five9 Virtual Call Center Suite

inContact

www.incontact.com

inContact

Intelenet Global Services Pvt. Ltd

www.intelenetglobal.com

Intelenet's CRM solution for a leading telecom client

InVision Software (News - Alert)

www.invisionwfm.com

InVision Enterprise WFM (News - Alert)

Knoa (News - Alert) Software

www.knoa.com

Knoa Experience and Performance Manager 5.0

LiveOps (News - Alert)

www.liveops.com

LiveOps On-Demand Call Center Platform

CIS Magazine Table of Contents









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