Nadji Tehrani
Executive Group Publisher, Editor-in-Chief

Congratulations To This Year's MVP
(Marketing Via Phone) Quality Award Winners

I'd like to take this opportunity to extend heartfelt congratulations to all the honorees of the 13th annual MVP
(Marketing Via Phone) Quality Awards. This year's winners exemplify the search for excellence. They have
demonstrated to the editors of Customer Inter@ction Solutions their ability to build a feeling of community within their companies, while providing the best they can give to their clients.

These contact centers exist to get the job done while respecting the wishes and serving the needs of both the business world and the consumer world, providing both the technical and human sides of customer care. I know how difficult it is to win this coveted award, given the amount of competition, both domestic and overseas. We recognize and appreciate your major contributions to the growth and prosperity of our industry.

In my judgment, you are the cream of the crop and it is always a great pleasure to work with you. I thank you for your support.

Sincerely, Nadji Tehrani

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