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MARKETS » NFV Pandemic Tech News
  January 2009 | Volume 27 / Number 8
In Every Issue
Publisher's Outlook
By Nadji Tehrani, Executive Group Publisher, Technology Marketing Group High Priority!
By Rich Tehrani, Group Editor-in-Chief, Technology Marketing Corp. On The Line
By Tim Searcy Headset
By Keith Dawson Listen and Learn
By Joe Fleischer From The Analyst's Desk
By Susan Campbell, Contributing Editor Testimonials
"The standard industry source."
' FORTUNE Magazine
"The Bible of the industry."
' THE WALL STREET JOURNAL
"The CRM coverage in Customer Interaction Solutions is the best I've seen in any of the 30+ trade publications
I read."
' Bob Fately,Vice President, Third Wave International
CRM, BPO & TELESERVICES
CRM, The Tampa Bay Rays and Detroit Lions
By David Simms, Contributing Editor CALL CENTER TECHNOLOGY
WORKFORCE OPTIMIZATION
What’s Ahead In The Workforce Solutions Industry?
Product Line
By Brendan Read, Senior Contributing Editor AWARDS AND RECOGNITION
CIS Useful Links
 Reprints
 The YGS Group
Toll Free: 800.501.9571 x105 p. 717.399.1900 x100 f. 717.399.8900 Email: [email protected] www.theYGSgroup.com Contact: Mike Shober |
