Workforce Management Featured Article
How Workforce Management Helps Embrace New Opportunities
The typical work environment is no longer ‘typical.’ Professionals work in different ways, different capacities, and with different expectations. Technology has enabled the shift, but can tried and true management techniques deliver in this environment? Workforce management solutions can help, but only if it’s designed for the new generation.
The desire for permanent work still exists, but the way in which it is delivered is changing. Professionals want the security of the full-time job, but they want to work from home, from the local coffee shop, at odd hours and to balance that work with an active family life. These professionals also represent some of the best talent available, making them an attractive acquisition for any organization.
The key is linking commercial objectives to a blended approach to talent acquisition and talent management strategies. The goal is to drive performance. Those companies able to respond positively to the evolving social and technological trends and can recognize the need for consistency throughout the organization are more likely to rise above the competition. They will readily reap the benefits associated with a motivated workforce.
That motivation is directly tied to the integration of technology when trying to attract and manage quality. Human resources professionals are increasingly realigning their practices to embrace new ways of engaging with professionals. Workforce management is also more readily being integrated into the organization through hosted deployment as it allows all employees access to scheduling and interaction tools through the Web browser or a smartphone so they can always stay connected and in-the-know when it comes to the work focus.
For its part, Barclays is working to overcome some of these challenges by addressing the technology needs head-on. The organization introduced online chat rooms for candidates in an effort to enhance the experience. Gamification is being adopted by companies like Sky and Telefonica (News - Alert), adopting a futuristic role play game that syncs social trends and recruitment strategies. The optimal goal is to address the cultural shift taking place throughout the global market.
Edited by Stefania Viscusi