Workforce Optimization Featured Article

ViryaNet and iDashboards Partner to Optimize Mobile Workforce

 
November 02, 2012


By Rachel Ramsey,
TMCnet Web Editor
 

ViryaNet (News - Alert) Limited, a provider of software solutions that optimize the planning, execution and monitoring of service processes for mobile workforces, recently partnered with iDashboards to integrate with ViryaNet G4, providing visibility into the progress of each business process and enabling customers to achieve ongoing business value. ViryaNet works with customers to address business needs and analyze data for better scheduling and optimization of their mobile workforce.

ViryaNet G4 is a comprehensive mobile workforce management platform that works for all your service resources, whether managing simple or complex work. It provides a complete set of resource planning tools to help you manage the entire planning spectrum (workforce buildup, backlog management, daily schedules), ensures optimal daily schedules to best reflect service business priorities, models your entire service business in order to provide transparency, accountability and flexibility throughout the organization, leverages industry best practices and cost-effectively extends to meet your unique business needs.

"iDashboards offers the ability to monitor performance with a focus on improving efficiency," said Shadan Malik, CEO of iDashboards, in a statement. "Through this partnership, ViryaNet customers will have the resources necessary to measure and manage their field service organizations."

With iDashboards' visual display of data, ViryaNet customers can easily monitor, measure and analyze data that can be used in a performance management framework. iDashboards is a user-friendly and cost-effective enterprise dashboard software solution that provides an alternative to complex and expensive business intelligence software. iDashboards helps companies drive their business by providing insight and access into critical data, KPIs and metrics. 

"This partnership agreement supports ViryaNet's understanding of the customer's need to meet business objectives cost-effectively," added Memy Ish-Shalom, president and CEO, ViryaNet. "Through our integrated approach, customers can achieve the best possible business value from ViryaNet's mobile workforce management solution."




Edited by Allison Boccamazzo

Featured Videos

AAA -- NICE Workforce Management
Carlson Wagonlit Travel -- NICE Workforce Management and NICE Performance Management
SunTrust Bank -- NICE Workforce Management and NICE Performance Management

Featured Resources

The Real-Time Engagement Center

eBook: The Real-Time Engagement Center - Improve your reactions. Work faster, smarter and safer in every customer engagement. Download this eBook to learn how.

Forrester Interviewr

Forrester Video Interview – Why Real Time? - Ian Jacobs from Forrester discusses the benefits of powering contact centers with 100% real-time. A 5-min. video packed with insights.

NICE Engage Platform

NICE Engage Platform - Watch this short video to learn more about NICE Engage Platform


Webinar Series

Webinar Series - Join us this series of Webinars to learn how you can Improve your Reactions.



NICE Engage Platform

Infographic: The top 10 reasons to choose NICE Engage Platform Discover the key facts and highlights.

CONNECT WITH US