Workforce Optimization Featured Article
Denver RTD Expands Implementation of NICE Solutions
By Anuradha Shukla, TMCnet Contributor
Denver Regional Transportation District (RTD) will expand its implementation of NICE video security solutions to the West Rail Line, Union Station, and the Denver Civic Center. The public transit system for greater metro Denver (CO) has been a NICE customer since 2001 and has also purchased the NICE IP radio recording solution and NICE Inform for this expansion program.
NICE Inform notes the company, is an information management solution that can capture, consolidate and manage voice, video, and other multimedia, for complete debriefing and investigation.
Denver RTD will leverage the NICE video surveillance solution to monitor, manage and record video surveillance cameras placed at light rail stations, Park-n-Ride facilities and bus transfer stations.
The NICE Security Offering enables users to capture, analyze and correlate data from multiple sensors and systems, providing a framework for fusing data silos into a single, holistic operational view.
"We are proud to see the long-standing relationship we have with Denver RTD continuing to grow," said Guy Yaniv, general manager, Surveillance Solutions, Security Group at NICE. "This further expansion of the NICE solutions complements the other parts of our portfolio already installed at Denver RTD for addressing security, safety and operational risks."
The busy Denver RTD Transit Police has to conduct thousands of video investigations each year. The organization is responsible to serve 40 municipalities in six counties plus two city/county jurisdictions.
Thanks to NICE, the department can view live video feeds and solve numerous crimes, both within the transit system and off property. NICE Systems (News - Alert) was in news last month when it partnered with cloud-based contact center solution developer Five9 (News - Alert) to create a cloud-based Workforce Optimization (WFO) solution.
Edited by Amanda Ciccatelli