Workforce Management Feature Article
February 13, 2013
SaaShr Expands Workforce Management Platform for SMB Market
By Rajani Baburajan, TMCnet Contributor
SaaShr, a provider of software as a service (SaaS (News - Alert))-based workforce management platform, is now offering enterprise-level applications to the small and medium business (SMB) market through a network of service providers.
Under a private-label model, SaaShr provides time and attendance, human resources, and payroll applications to small and midsize businesses through a network of service providers. The company has now enhanced its workforce management suite to offer deeper configuration options for both the partner channel and their clients.
The new payroll and time and attendance applications have expanded the number of employee self-service options available to users within the Kronos (News - Alert) InTouch time clock. The new feature provides employees with the ability to view schedules, review punches, make and display time-off requests, and display pay statements directly from the time clock.
SaaShr's mobile application TotalHRWorks is now enhanced with the ability to review and approve timecards from a mobile device. It also offers geo-fencing capabilities, allowing organizations to be more precise about the location from which employees punch in and out on a mobile device.
The company also announced payroll enhancements to overtime pay calculation settings and additional pay rules for holiday hours and guaranteed hours per week. Further SaaShr has enhanced the user experience by providing a multi-language interface consisting of both Spanish and French.
"The enhancements to the SaaShr product line will result in deeper configuration options for both the partner channel and their clients,” said Bob Tack, director, SaaShr, in a statement. “As the demand increases for workforce management solutions to become more mobile, the ability to do more from TotalHRWorks is extremely important.”
Cloud-based workforce management solutions offer several benefits, says Robbie Pleasant, in his piece in TMCnet. A cloud-based WFM solution provides the highest return on investment, and provides control and efficiency to call centers, resulting in great cost savings and improved workflow.
By putting one’s WFM in the cloud, a call center can gain complete control over the solution and complete insights, thus getting the most out of the solution it uses.
Edited by Amanda Ciccatelli