Wireless Management

As more and more businesses move towards a mobile workforce, the need for seamless wireless services are more in-demand than ever. However, businesses and consumers don’t always consider the wireless expense management that is necessary for their wireless devices. As wireless continues to become a more strategic business tool, it is important for every business to have solid protocols in place to manage all areas of their wireless expenses. 

Managing soaring wireless expenses for any business can be a challenge. Most businesses have no idea how devices are being used and carriers have made it nearly impossible for users to understand invoices. The wireless expense management solutions that you choose must provide you with the technology to access deep, granular data and generate reports that give companies complete visibility into their wireless usage and expenses.

OneCall Manage’s wireless expense management software suite has business intelligence (BI) level database access and report generation capabilities allowing the company to provide subscribers with a solution like never before.

BI software provides the ability to access hidden, granular data, and then present that data from any point of view the user chooses. The software then translates that data into natural language, and automatically generates a single report that enables companies to pinpoint issues on their wireless bills before they become a problem.

OneCall Manage has created Business Intelligent software that provides visibility and insight into wireless user behavior, and enabling data driven-decision making.  The company’s wireless expense management solution provides proactive management of your entire mobility lifecycle across the enterprise as well as visibility that extends beyond your devices and into the network.

Berylle Reynolds, CEO of OneCall Manage, is the engineer and creator behind OneCall Manage’s BI-level software. Reynolds argues that without access to underlying data levels and the ability to auto-generate reports from any point of view, there is no granularity in wireless expense management (WEM) reports.

“With timely, granular data, the user behavior in any mobile population can be profiled and properly supported,” Reynolds said. “User behavior profiling and cost avoidance are the next frontiers of wireless because they are key to driving down costs over time. Anyone can achieve some immediate savings, but wireless is dynamic by nature, so immediate savings don’t solve the problem.”

What sets OneCall Manage apart is it recognizes that most enterprises lack insight into the way their employees use their devices. Wireless charges are after all, based on user behavior. They provide a solution unique to the industry by using Business Intelligence (BI) to provide immediate insight into user behavior in order to better predict future use. This allows them to further drive down costs for their customers.