Service providers who want to remain competitive must focus on the promise offered in mobility solutions. As captured in a recent white paper, any enterprise wishing to remain competitive must embrace the flexibility and productivity gains with mobile communications and data access.
With the evolution of available technology platforms and the personal preferences of employees, an enterprise cannot ignore the potential of the integration of mobile telecommunications into the business model. The challenge is that even with its promises, mobile solutions offer serious management drawbacks as mobile technology is nothing if not dynamic. With the rapid deployment of devices and applications in the market, staff members have little time to learn how to use them before it is time to update.
At the same time, service plans and costs change just as quickly. Management has to worry about personal and business use on the phones, the likelihood of hand-helds being lost and the headaches of roaming charges, international fees and the reality of dealing with multiple vendors. An answer to such challenges is found in mobile expense management solutions.
This software-based solution helps to bring policy implementation and auditing capabilities to ensure the enterprise can more effectively manage its own mobile network. A mobile expense management solution sets out to procure, optimize and manage devices and plans to maximize cost savings; create and track company-wide mobile usage policies; and deliver comprehensive management of mobile assets from procurement through invoice auditing. With the right mobile expense management solution in place, the enterprise is able to streamline and centralize data on invoice auditing, departmental chargeback, usage optimization and spending analysis.
As such management normally falls outside of the standard skill set within the IT department, a specialist can be extremely valued. Mobile expense management is available on a SaaS (News - Alert) platform to care of the routine – yet time consuming – management tasks involved with mobile communications.
This solution can also deliver ROI optimization strategies and cost-cutting measures that are necessary to keep within a tight budget.With a robust solution in place, the enterprise can receive information on the costs and activities of individual users; the variety of services available and how each may fit their needs; the right way to integrate the entire telecom environment; asset management and compliance information; and cross-vendor flexibility to drive effective analysis and comparisons.
Overall, it is not a core competency in most businesses to deal with the endless supply of issues surrounding mobility solutions. With the right mobile expense management solution in place, the enterprise can make the most of their mobility solutions, while also containing costs and driving efficiencies – key initiatives for any enterprise.
Susan J. Campbell is a contributing editor for TMCnet and has also written for eastbiz.com. To read more of Susan’s articles, please visit her columnist page.Edited by Erin Harrison