When it comes to communications, small to medium-sized (SMB) enterprises are often in something of a pickle. Their customers and business partners are just as demanding as those of large-scale enterprises, yet these companies lack the necessary resources to deploy and maintain complex information and communications infrastructures. The delicate balance between cost and functionality is something the SMB faces every day, and one bad purchase can spell disaster.
Fortunately, the advancement of voice over IP (VoIP) systems has allowed for the development of feature-rich, IP telephony services tailored precisely for the smaller organization. Zycoo CooVox series of IP PBX (News - Alert) appliances, for example, is specifically designed to enable SMBs to take advantage of enterprise-grade communications features in additional to tradition PBX functions. Indeed, advanced features like remote extensions, remote office connection, conference bridges, call recording, call detail records, automatic call distribution, unified messaging, call forwarding, mobile data transport, and interactive voice make these businesses look and feel like large enterprises. Most importantly, thanks to VoIP’s digital nature, the integration of all of these capabilities can be offered at a price that fits perfectly into limited SMB budgets.
In recognition of this type of SMB empowerment, TMC (News - Alert) recently awarded Zycoo’s CooVox series with the “Best SMB Solution” award at ITEXPO (News - Alert) Miami in late January.
“The products and solutions nominated for the ITEXPO Best in Show Awards continue to demonstrate raw innovation, and it’s truly exciting to see what new technological developments our exhibitors have for us each year,” said Rich Tehrani (News - Alert), TMC CEO and conference chairman. “We are pleased to honor our Best in Show winners for their efforts and creativity in developing advanced, powerful solutions for the business technology marketplace.”
Award winners were determined by a panel of TMC editors, who judged nominations “based on creativity and technological innovation, placing an emphasis on feature set, innovative qualities, usability, ability to work with existing standards and degree of contribution to the development of future communications products and services”
The awards were announced after a four-day long industry conference, where Zycoo exhibited its VoIP systems to a global audience of information technology professionals, vendors, and enthusiasts.
The CooVox series currently comprises three IP PBX models, the CooVox-U20, CooVox-U50 and CooVox-U100, each designed to cater to different company sizes and feature requirements. To find out which model is best for your organization, visit the CooVox information page today.
Edited by Alisen Downey