MegaPath (News - Alert) Corporation, a provider of managed and hosted IT services, has launched its Enterprise Shared Voice service designed to help organizations streamline voice communications and reduce costs for multi-site customers.
The hybrid voice service is especially beneficial to multi-site businesses as they can utilize cloud-provisioned voice resources including call capacity and calling plans that offer greater flexibility and a host of advanced features.
By supporting a combination of voice technologies across different locations, the service provides a simple and cost-effective solution for them to manage voice communications throughout the organization, MegaPath explained.
MegaPath Enterprise Shared Voice service supports multiple handoff types, including hosted voice, SIP trunking, PRI and analog lines so customers can avoid costly investments in hardware purchases and upgrades.
The service aims to provide every user, regardless of their location and the type of service they use, with access to next-generation communications and collaboration features to help boost productivity, promote mobility and improve communications with customers and colleagues. Moreover, the voice services can be managed across multiple locations.
Customers are able to allocate minimum and maximum concurrent call sessions to defined groups or locations. This allows for independent capacity sharing for specific groups and teams in an organization.
MegaPath also allows customers to extend the useful life of existing equipment and gradually migrate away from legacy voice technologies as budget and resources permit.
"As enterprises continue to add new offices and become more distributed, the demand is increasing for flexible communications solutions that optimize resources and reduce costs," said Dan Foster (News - Alert), president, Business Markets, MegaPath, in a statement. "MegaPath's Enterprise Shared Voice enables our customers to streamline communications across all of their locations, introduce advanced calling features no matter what voice technologies they're using, and easily scale as their businesses grow.”
Edited by Blaise McNamee