For small and medium-sized businesses (SMB), every dollar counts. Thus, when it comes to telecommunications, extra care must be taken to ensure the proper balance between performance and cost. Moreover, such companies must be always prepared to expand, should success come their way (as is the hope, of course). This means that SMBS not only require a telephony solution that meets their current needs, but also one that can grow with them.
Using plain old telephony service (POTS), such growth is prohibitively difficult and expensive. Adding additional lines is a costly process that takes considerable time and attention that SMBs simply can’t afford to waste. Also, traditional telephony services lack the robust feature sets desired by growing companies at price points they can afford. These companies lack both the capital and human resources necessary to implement and administer such enterprise-class features.
Fortunately, ZYCOO, a Chengdu, China-based developer of IP telephony devices and related systems, has devoted itself over the past seven years to researching and developing powerful and scalable voice over IP (VoIP) solutions, specifically for SMBs. VoIP transmits voice data via the Internet, as opposed to the public switched telephone network, thus making each individual call considerably less expensive. These savings add up quickly, which, as mentioned, can be a godsend for a small business. Combined with an extensive built-in feature list rivaling the biggest contact centers, VoIP can propel SMB growth to unforeseen heights.
ZYCOO’s current product line includes embedded IP PBX (News - Alert) (ranging from a 2 port to a 32 port) and IP desk phones, all designed for the small- to medium-sized business environment. The company also offers many types of embedded hardware boards for original design manufacturers (ODM) looking to incorporate these devices into their own solutions and distribution offerings. Most importantly, all of these devices and services are offered at prices commensurate with the purchasing power of SMBs.
Such businesses have indeed taken note; ZYCOO's products and solutions are currently being used in more than 85 countries and regions around the world. Furthermore, the company was the winner of both INTERNET TELEPHONY magazine’s Product of the Year award and TMC’s (News - Alert) Communication Solutions Product of the Year award in 2011.
Certainly, it would seem that SMB communications are in very good hands with ZYCOO.
Edited by Blaise McNamee