New research shows that while technology is playing an increasingly important role in the business world, not everyone is keeping up as well as they should.
That’s just part of the finding of a survey undertaken by cloud communications company Fonality (News - Alert). The recent study looked at current business trends and identified areas where IT leaders can make improvements.
"As the workplace and business needs change, companies and IT managers have their work cut out for them ensuring their policies and office technology keep up with the times," noted Jeff Valentine, chief marketing officer for Fonality, commenting on the findings. "Today's workers want to be empowered to use their preferred devices, work where life takes them, and use modern office technology like cloud VoIP business phones with unified communications.”
The study is notable for many of its findings. Among them:
Desk Phones Are Barely Keeping the Lead: More than half (51.6 percent) of workers surveyed use their desk phone as their top choice for taking and making work calls. But desk phones just barely won out over those who prefer their mobile or softphone. Nearly 1 out of five (37.6 percent) prefer their cellphone and more than 1 out of 10 (11.6 percent) have ditched the desk phone in favor of using software on their computer.
Work Is No Longer Just a ‘Place’: With more than one-third (34 percent) of business users working mostly outside of the office, the workplace is no longer restricted to one physical location. This trend translates to an important insight for business owners and IT professionals. The study found companies that ensure employees have a consistent experience working from the office, from a coffee shop, or from home can maximize productivity as well as attract and retain talent.
Many IT Managers Are Stuck with Dated Systems: The research found that those in an IT management role are more likely to work for a business that hasn't modernized. This highlights a huge opportunity for IT pros to lead their organizations to a system with more user benefits.
Edited by Kyle Piscioniere