Skype (News - Alert) for Business made some headlines recently as it was announced that the popular VoIP and conferencing tool was now replacing older Microsoft Lync services. This means that workers will get the user experience they know and love, along with the reliability and infrastructure of Lync.
Skype for Business carries Skype’s familiar design, but integrates numerous Lync features, like online meetings, enhanced security, and control tools for IT departments. It also adds communication with any Skype user, which should make it easier to contact users outside of an individual organization. This is pretty good for businesses.
This news has kind of been a big deal in the VoIP and communications space, so the pros in the industry have all had some thoughts on the release. Tone Software (News - Alert), the company behind ReliaTel VoIP and UC solution, recently gave an interview to Telecom Reseller on the impact of Skype for Business and beyond.
Tone knows a thing or two about VoIP, UC and communications. Its ReliaTel VoIP and UC solution offers features that making using VoIP to communicate a snap.
Tone’s ReliaTel VoIP and UC Service Assurance solution, a cloud-based management service, maximizes ROI by delivering to MSPs and enterprises the best product of its type to help manage such things as VoIP quality of service (QoS), network performance and UC service levels – all of which are essential getting ahead.
VoIP services already include mechanisms for forwarding voice mail to e-mail and other features used in a UC system. With VoIP, there is more scalability and better integration than with UC-type products that rely on traditional phone services.
The growing adoption of VoIP makes it easier for companies to employ unified communications, and the increasing recognition of a need for UC within the organization is an influence that's helping to drive the acceptance of VoIP in the business world.
Paul Wiggins, Director of UC Strategies, attended Microsoft (News - Alert) Ignite 2015 and spoke a lot about the evolving UC environment.
The full podcast is available for listening via Telecom Reseller.
Edited by Rory J. Thompson