If you have been reading anything on technology in the last decade, then you probably know that VoIP comes with a long list of benefits for anyone who is running a business. Of course, the term “business” here applies to all sizes; small, SMB, and enterprise. VoIP does great things, no matter how you look at it.
Aside from cutting communication costs exponentially, putting voice and data on one network boosts productivity in all facets; it’s one-stop solution for email, voicemail, and other data-driven activities.
Despite all the good stuff that comes with VoIP, many businesses and organizations still haven’t gotten on board with VoIP adoption, perhaps because some businesses don’t know where to start. Finding a good provider is the first step in going IP, but which provider to choose may seem like a confusing task. VoIP-catalog.com takes the guesswork out of it for you and the site has recently released its list of the top VoIP solutions for companies today.
Familiar names like Vonage (News - Alert) show up, as well as RingCentral and Mitel. Other companies go beyond VoIP, like Tone Software, whose company offers not only cloud VoIP and UC management, but VoIP monitoring solutions as well. You can’t make the most out of any VoIP investment without first considering how you will maintain and monitor the network.
This means managing operations, like handling dropped calls; measuring packet loss, jitter, latency, and mean opinion scores of VoIP call quality; measuring quality of service data; and creating policy-based data.
To gain proper visibility, a solid VoIP monitoring solution is needed to identify QoS and traffic changes. VoIP monitoring is an essential key to the overall convergence ROI challenge of turning anticipation into reality. Monitoring provides an in-depth view of system health and resource utilization, measuring voice, video, and data quality in a single solution, as well as quickly isolating interoperability problems.
Tone’s ReliaTel VoIP and UC Service Assurance solution, a cloud-based management service, maximizes ROI by delivering to MSPs and enterprises the best product of its type to help manage such things as VoIP quality of service (QoS), network performance and UC service levels – all of which are essential to preserving your VoIP investment.
Edited by Rory J. Thompson