VoIP Call Center Feature Articles
MERA Systems Rolls out New VoIP Softswitch
The MVTS Pro main job includes collection, switching and transcoding of VoIP traffic, management of signaling and media data streams and border access control, according to Konstantin Nikashov, CEO of MERA Systems.
“MVTS Pro is a next generation of the award-winning MERA VoIP Transit Softswitch version 1. But in comparison with its predecessor MVTS Pro delivers better system capacity, modular architecture, various redundancy schemes and other benefits,” said Nikashov.
The new MERA softswitch supports kernel level SIP/H.323 translation and performs codec conversion, which guarantees excellent quality of service and seamless connectivity with partner and corporate networks, said Nikashov. The new system is designed to process up to 1000 new calls per second and provides carriers with elaborate analysis tools for network control and resolution of quality of service (QoS) problems. Call routing is performed by the softswitch intrinsic mechanisms (based on a diversity of parameters) and external mechanisms (RADIUS API which interfaces with third-party routing and billing systems).
“The new MERA softswitch should be of interest to our MVTS customers but we also expect new clientele. Carriers that process 5-10 million minutes per month and need top-level fault-tolerant operation may find that MVTS Pro perfectly fits their requirements,” said Nikashov.
Deployed as a key element of the VoIP network, the new MERA solution functions as a SIP-registrar/H.323 Gatekeeper/ H.323 RAS endpoint/RADIUS NAS port or SIP/H.323 signaling proxy. MVTS Pro serves as a single entry point into the carrier’s network and allows flexible choice of the necessary proxy mode for individual gateways and destinations. Interaction with third-party billing applications and billing management systems is provided by a RADIUS API. These capabilities of MVTS Pro serve as a fertile land for carriers to deploy the softswitch according to their most immediate needs.
In addition, the new MERA softswitch is its modular architecture and comprises two functional layers: Traffic Switch and Traffic Manager. Traffic switch handles H.323 and SIP VoIP traffic, performs kernel level protocol translation, functions as a session border controller and the source of call statistics.
Traffic Manager provides means for authentication of VoIP endpoints, traffic balancing policies implementation, call analysis, number validation and transformation, quality of service (QoS) control, generation of all relevant details for third-party billing systems. The MVTS Pro modular architecture allows for optimization of the system’s capacity use in geographically distributed networks, provides for high quality service and a variety of back up scenarios.
The solution was field-tested on the networks of major VoIP carriers worldwide and will be commercially available in June 2008.
Tim Gray is a Web Editor for TMCnet, covering news in the IP communications, call center and customer relationship management industries. To see more of his articles, please visit Tim Gray’s columnist page.
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