Traditional phone lines might have their place in a highly connected society, but the truth of the matter is, to stay afloat in a competitive business landscape, one needs a bit more than a plain old telephone system (POTS).
Why is VoIP such a big deal? Consider the following:
It’s fairly inexpensive: Switching to business VoIP systems typically saves companies between 40 and 90 percent on traditional telephone services. The reason why this is possible is that VoIP makes use of the Internet to deliver voice data whenever possible. Since you've already paid a flat rate for your Internet connection, you're not charged anything extra for the network delivery. With a traditional telephone service, it’s required to have a location wired with telephone lines. This in itself is expensive for telephone companies, who must help cover their costs through people's phone bill.
You need something scalable: Perhaps the old telephone system can’t absorb the new call volume and it’s best to consider looking at a system with fewer geographical, mobile and physical barriers. VoIP can grow or shrink to the size you need.
It “plays nice” with other applications: IP telephony has spawned many applications that increase both the flexibility and portability of communications. Many of the Web applications that previously ran exclusively over the Internet will now run over your private VoIP-based communications network.
It’s mobile: If most employees use some type of smartphone device, looking into switching to VoIP is highly recommended. With VoIP, you can take your phone system with you, wherever you go, on your business trips or vacations. There is no need to change your phone number. VoIP is mobile, and portable; all you need to make and receive calls is an Internet connection, and you just sign in into your account and use it.
Traditional phones systems can be complex and expensive. VoIP technology allows companies to cut costs, make offices and employees more efficient and mobile.