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VoIP Switch - Alianza Improves Hosted VoIP Solutions by Teaming Up with GLDS

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Alianza Improves Hosted VoIP Solutions by Teaming Up with GLDS

 
September 25, 2014

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By Matt Paulson,
TMCnet Contributing Writer
 


Hosted Voice over Internet Protocol (VoIP) carrier Alianza (News - Alert) recently made the official announcement that it would be partnering with leading customer management and billing provider GLDS to simplify VoIP management and ultimately reduce the price of VoIP Services. By successfully integrating the WinCable management platform into Alianza's VoIP platform, Alianza will now be able to offer customers the same great VoIP phone service at a far more affordable price, according to The Herald in Rock Hill, SC.


Hosted VoIP services are a much cheaper phone alternative than landline telephony for several reasons: not only is service more affordable due to the fact that calls are transferred through the Internet, but hosted services allow smaller businesses to use the same equipment large businesses do by remotely accessing the provider's Private Branch Exchange (PBX (News - Alert)) and other hardware. Because these services are hosted in the cloud, businesses in almost any location can access reliable and high-quality VoIP telephony without spending thousands on in-house equipment.

“We believe that the lowest cost and most agile approach to broadband infrastructure can be found in the cloud,” said Garrick Russell, president of GLDS. The fact that hosted VoIP is cloud-based offers a unique interaction between GLDS's own cloud-based platform that makes integration of the two services almost seamless. “The partnership and proven integration with Alianza will make it easier, faster and less expensive for small and large service providers to deploy and manage VoIP.”

Meanwhile, Alianza's Executive Vice President of Business Development, Kevin Dundon, noted that “We share a common vision with GLDS: make voice easy to deploy and manage. Integrating with GLDS's cloud-based back-office and customer care solution helps broadband providers accelerate service deployment and reduce the cost of operations.”




Edited by Rory J. Thompson
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Intro to Basic System Features

Accounts Overview
An account is a logical entity usually representing some logical or physical end point in the VoIP network.

Customers
Customers are logical entities in the system for which invoices will be generated. They may be termination partners, resellers of a service, or a virtual .

Tariffs and Rates
Tariff is logical entity in the system, which represents rules for rating and billing calls made by Account or Customer to which this Tariff has been assigned.

Balance and Credit Limit
In addition to Tariff, each Customer or Account, except Root Customer, has those two basic rating/billing parameters associated with it � Balance and Credit Limit.

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Intro to Advanced System Features

On-Net Routing
On-Net Routing is the feature that allows placing calls from one account in the system to another account in the system.

Ability to Charging On-Net (Account-to-Account) Calls
In some cases it might be necessary to charge either caller or callee or both for the on-net call based on per-minute rate.

Automatic Database Backup
The Softswitch includes the system which allows performing automatic backup of the database periodically.

Ability to Get exchange rate using external script
Exchange rates can be set using external custom script.

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