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Portaswitch Procinctus Softswitch/Billing Platform Selected By Safarifone
May 14, 2013
By Rajani Baburajan, TMCnet Contributor
VoIP switch provider PortaOne (News - Alert) has recently revealed that Safarifone, a Canadian provider of voice over IP (VoIP) calling, wholesale and carrier services, has dramatically improved its service after migrating to the PortaSwitch Procinctus Softswitch/Billing Platform.
The Canadian telecom company has been extremely impressed by PortaSwitch’s reliability, quick response to feature requests from the user community, competitive pricing and commitment to top quality customer service. Further, Safarifone also found the robust VoIP switch solution is highly customizable so it can meet the changing needs of customers in a timely manner.
Abdulrahman Ali , managing director of Safarifone, said, "Our company was the first in the North American calling card market to introduce 'honest' calling cards that have no gimmicks, or hidden charges or fees. We employ such long-term strategic growth techniques across the world so we can not only get new customers, but also satisfy and keep them that way for a very long time."
Safarifone initially selected PortaSwitch Procinctus to ensure durability and redundancy; however, it soon realized that the frequent upgrades and feature rollouts gave the product additional value. As time passed, the company wanted to add new functionality to the system through PortaOne's service requests.
PortaOne's PortaSwitch Procinctus combines a high-capacity VoIP softswitch and subscriber management platform. The high capacity platform allows carriers and service providers to unify voice, data, fax, content, SMS and Internet traffic within a single converged network.
"PortaSwitch Procinctus offers exceptional SIP server performance," added Ali. "Under high loads, its clustered and distributed architecture keeps everything moving—unlike some products where it's common for things to come to a standstill."
Safarifone's customers range from large voice carriers to resellers, white-label product distributors, and retail customers who use the company's calling cards, home phones and high-speed Internet. Hence, the company was looking for a solution that delivers not only nimble feature sets and billing options but can improve efficiency business-wide. It found just that after beginning to leverage the VoIP switch from PortaOne.
Edited by Jamie Epstein
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