nexMatrix Telecom has unveiled enhancements to the beta version of its Protelity hosted PBX (News - Alert) and SIP trunk rebranding platform, enabling virtually any organization to become a telco, without being forced to invest in either expensive VoIP switches or billing solutions.
The company is entering beta two of Protelity PBX, a multi-tenant IP-PBX combined with an automated billing system, timeshared to a nexMatrix nexSwitch.
Protelity PBX is the hosted, multi-tenant version of Protel, an enterprise-grade premise switch that provides ean asy-to-navigate Web-based administration dashboard. The solution allows any company to become a hosted PBX provider and offer SIP trunks to end users.
The newest version of this offering has the ability to assign identical extension numbers to different customer accounts and to upload custom music on-hold audio for each. It also comes with major enhancements to the end user experience screens and the addition of several automated features.
Some of the new capabilities of the latest Protelity include auto-provisioning of DID’s and the ability for each customer to make routine changes to their phone configuration without directly involving their provider.
Additionally, the billing interface offers a lot of flexibility in setting up user accounts. Customers have provisions for an unlimited number of user-defined rate plans and automated credit card billing using a built-in API, or with optional paper invoicing for monthly mailing.
Dianne Ursini, C.E.O. of nexMatrix, said in a statement, “By timesharing the sophisticated abilities of our nexSwitch technology, we are essentially giving companies of any size the ability to rebrand and resell hosted PBX and SIP trunks without the back-end headaches.”
“We take care of FCC (News - Alert) tax collection, rate deck compilation, number porting and DID assignments so that the provider can concentrate on managing their customers’ phone configurations and provide value-added service to their end-users,” Ursini added.