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VoIP Switch - nexMatrix Protelity PBX No Longer Requires a VoIP Switch, Billing Infrastructure

November 14, 2012


nexMatrix Telecom has unveiled enhancements to the beta version of its Protelity hosted PBX (News - Alert) and SIP trunk rebranding platform, enabling virtually any organization to become a telco, without being forced to invest in either expensive VoIP switches  or billing solutions.

The company is entering beta two of Protelity PBX, a multi-tenant IP-PBX combined with an automated billing system, timeshared to a nexMatrix nexSwitch.

Protelity PBX is the hosted, multi-tenant version of Protel, an enterprise-grade premise switch that provides ean asy-to-navigate Web-based administration dashboard. The solution allows any company to become a hosted PBX provider and offer SIP trunks to end users.

The newest version of this offering has the ability to assign identical extension numbers to different customer accounts and to upload custom music on-hold audio for each. It also comes with major enhancements to the end user experience screens and the addition of several automated features.

Some of the new capabilities of the latest Protelity include auto-provisioning of DID’s and the ability for each customer to make routine changes to their phone configuration without directly involving their provider.

nexMatrix offers the service at wholesale SIP rates. The solution interoperates with most open-SIP end points, and also with Cisco (News - Alert) SCCP phones.

Additionally, the billing interface offers a lot of flexibility in setting up user accounts. Customers have provisions for an unlimited number of user-defined rate plans and automated credit card billing using a built-in API, or with optional paper invoicing for monthly mailing.

Dianne Ursini, C.E.O. of nexMatrix, said in a statement, “By timesharing the sophisticated abilities of our nexSwitch technology, we are essentially giving companies of any size the ability to rebrand and resell hosted PBX and SIP trunks without the back-end headaches.”

“We take care of FCC (News - Alert) tax collection, rate deck compilation, number porting and DID assignments so that the provider can concentrate on managing their customers’ phone configurations and provide value-added service to their end-users,” Ursini added.

Edited by Jamie Epstein

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Intro to Basic System Features

Accounts Overview
An account is a logical entity usually representing some logical or physical end point in the VoIP network.

Customers are logical entities in the system for which invoices will be generated. They may be termination partners, resellers of a service, or a virtual .

Tariffs and Rates
Tariff is logical entity in the system, which represents rules for rating and billing calls made by Account or Customer to which this Tariff has been assigned.

Balance and Credit Limit
In addition to Tariff, each Customer or Account, except Root Customer, has those two basic rating/billing parameters associated with it – Balance and Credit Limit.

Intro to Advanced System Features

On-Net Routing
On-Net Routing is the feature that allows placing calls from one account in the system to another account in the system.

Ability to Charging On-Net (Account-to-Account) Calls
In some cases it might be necessary to charge either caller or callee or both for the on-net call based on per-minute rate.

Automatic Database Backup
The Softswitch includes the system which allows performing automatic backup of the database periodically.

Ability to Get exchange rate using external script
Exchange rates can be set using external custom script.

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