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VoIP Switch - VoIP Switches Drive Growth at Backbone Solutions

August 29, 2012


VoIP switch or softswitch is a vital element of any telecommunications network that connects various IP networks in order to successfully deliver end-to-end VoIP communications. 

Recently, VoIP switch provider PortaOne (News - Alert) revealed that its PortaSwitch Procinctus is driving VoIP growth at Backbone Solutions, a Switzerland-based provider of VoIP and Internet services.

In addition to business and residential customers, Backbone Solutions offers wholesale VoIP to Internet Service Provider (ISP) resellers.

Backbone Solutions implemented the basic PortaSwitch product more than eight years ago. As the company grew, it added elements and servers to support the PortaSwitch Procinctus in 2010.

Thanks to the PortaSwitch Procinctus VoIP services and subscriber management platform, Backbone Solutions has grown over time delivering technical superiority, exceptional customer service, fair pricing and a diverse range of services. The company now serves nearly 30,000 residential and business customers.

PortaSwitch Procinctus combines a VoIP softswitch, customer provisioning, billing, as well as unified voice, data, fax, content, SMS, and Wi-Fi traffic, all within a single converged network. It delivers a high capacity, fully redundant and converged VoIP infrastructure for Internet telephony service providers (ITSPs).

"PortaSwitch Procinctus has not only grown with us, it is one of the primary reasons we've been able to grow our VoIP customer base over time," said Michael Vontobel, CEO of Backbone Solutions, in a statement. "It has allowed us to gradually improve the capacity and redundancy of our system as our needs have changed.”

The open access to the PortaSwitch source code gives Backbone Solutions the ability to be unusually flexible in the services they offer to customers.

"With one comprehensive platform our operations are more automated, which saves on staff costs. It also dramatically lowers the risk of human error,” Vontobel further added. “Perhaps best of all, we're able to bring features and services to market extremely fast since there is no need for interoperability tests or costly integration projects."

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Edited by Jamie Epstein

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Intro to Basic System Features

Accounts Overview
An account is a logical entity usually representing some logical or physical end point in the VoIP network.

Customers are logical entities in the system for which invoices will be generated. They may be termination partners, resellers of a service, or a virtual .

Tariffs and Rates
Tariff is logical entity in the system, which represents rules for rating and billing calls made by Account or Customer to which this Tariff has been assigned.

Balance and Credit Limit
In addition to Tariff, each Customer or Account, except Root Customer, has those two basic rating/billing parameters associated with it – Balance and Credit Limit.

Intro to Advanced System Features

On-Net Routing
On-Net Routing is the feature that allows placing calls from one account in the system to another account in the system.

Ability to Charging On-Net (Account-to-Account) Calls
In some cases it might be necessary to charge either caller or callee or both for the on-net call based on per-minute rate.

Automatic Database Backup
The Softswitch includes the system which allows performing automatic backup of the database periodically.

Ability to Get exchange rate using external script
Exchange rates can be set using external custom script.

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