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VoIP Switch - GL Communications Releases Enhanced VoIP Switch

August 20, 2012


GL Communications (News - Alert), a supplier of test, monitoring and analysis equipment for TDM, wireless, IP and VoIP networks, has recently unveiled its enhanced PacketScanWeb, a centralized IP and VoIP switch network monitoring system.

In a statement, Vijay Kulkarni, CEO of Gl Communications said, “PacketScan is a powerful software tool that captures and monitors live IP, VOIP and IP based Video traffic. It segregates, captures, monitors and collects statistics on VOIP calls: SIP, H323, MEGACO, MGCP, T.38 and video calls. In addition to calculating call quality metrics like MOS, R - Factor and so on, PacketScan also captures signaling information and sends that to the PacketScanWeb database. PacketProbe is a lightweight Linux based tool that only operates on SIP or raw RTP.”

The enhanced PacketScanWeb features customize filters. Users can now segregate calls based on parameters such as MOS and R-Factor to learn the voice quality, and also can filter different VoIP calls based on Protocol Type:1 for SIP, 7 for H323 and 3 for RTP and other parameters like called/calling number, probe, payload, duration etc.

This VoIP switch boasts the ability to send e-mail alerts at scheduled times based on the individual user in addition to being able to fully customize column views with sorting capabilities for call detail records.

With the new PacketScanWeb in place, it is easy for users to navigate through records, while filtering the collected traffic summary.

The ability to generate consolidated report based on date/time filter viz., hourly, daily, monthly, yearly; the feature to export generated graphical and tabular reports to PDF files; and function to filter and view the records in CDR from graphical reports by just clicking on links provided are some of the important new capabilities of PacketScanWeb.

Kulkarni added, “The key benefits of PacketScanWeb are its ability to identify and analyze network trends using Key Performance Indicators (KPIs) and automatically alert users when ‘calls of interest’ occur. And it helps in customized filtering for fraud detection, quality of service monitoring, and protocol error indications and also provides comprehensive analysis from overall network health to detailed protocol monitoring.”

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX.  Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.

Edited by Jamie Epstein

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Intro to Basic System Features

Accounts Overview
An account is a logical entity usually representing some logical or physical end point in the VoIP network.

Customers are logical entities in the system for which invoices will be generated. They may be termination partners, resellers of a service, or a virtual .

Tariffs and Rates
Tariff is logical entity in the system, which represents rules for rating and billing calls made by Account or Customer to which this Tariff has been assigned.

Balance and Credit Limit
In addition to Tariff, each Customer or Account, except Root Customer, has those two basic rating/billing parameters associated with it – Balance and Credit Limit.

Intro to Advanced System Features

On-Net Routing
On-Net Routing is the feature that allows placing calls from one account in the system to another account in the system.

Ability to Charging On-Net (Account-to-Account) Calls
In some cases it might be necessary to charge either caller or callee or both for the on-net call based on per-minute rate.

Automatic Database Backup
The Softswitch includes the system which allows performing automatic backup of the database periodically.

Ability to Get exchange rate using external script
Exchange rates can be set using external custom script.

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