GL Communications (News - Alert), a supplier of test, monitoring and analysis equipment for TDM, wireless, IP and VoIP networks, has recently unveiled its enhanced PacketScanWeb, a centralized IP and VoIP switch network monitoring system.

In a statement, Vijay Kulkarni, CEO of Gl Communications said, “PacketScan is a powerful software tool that captures and monitors live IP, VOIP and IP based Video traffic. It segregates, captures, monitors and collects statistics on VOIP calls: SIP, H323, MEGACO, MGCP, T.38 and video calls. In addition to calculating call quality metrics like MOS, R - Factor and so on, PacketScan also captures signaling information and sends that to the PacketScanWeb database. PacketProbe is a lightweight Linux based tool that only operates on SIP or raw RTP.”

The enhanced PacketScanWeb features customize filters. Users can now segregate calls based on parameters such as MOS and R-Factor to learn the voice quality, and also can filter different VoIP calls based on Protocol Type:1 for SIP, 7 for H323 and 3 for RTP and other parameters like called/calling number, probe, payload, duration etc.

This VoIP switch boasts the ability to send e-mail alerts at scheduled times based on the individual user in addition to being able to fully customize column views with sorting capabilities for call detail records.

With the new PacketScanWeb in place, it is easy for users to navigate through records, while filtering the collected traffic summary.

The ability to generate consolidated report based on date/time filter viz., hourly, daily, monthly, yearly; the feature to export generated graphical and tabular reports to PDF files; and function to filter and view the records in CDR from graphical reports by just clicking on links provided are some of the important new capabilities of PacketScanWeb.

Kulkarni added, “The key benefits of PacketScanWeb are its ability to identify and analyze network trends using Key Performance Indicators (KPIs) and automatically alert users when ‘calls of interest’ occur. And it helps in customized filtering for fraud detection, quality of service monitoring, and protocol error indications and also provides comprehensive analysis from overall network health to detailed protocol monitoring.”

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