REDCOM (News - Alert) Laboratories, a manufacturer of digital and IP-enabled telecommunications systems including VoIP switches, has just revealed that the REDCOM High Density Exchange (HDX) softswitch has been installed at the Grandview Mutual Telephone Company in Paris, Ill.

The installation was carried out by Digital Communications Services (DCS), an engineering design, development, management and installation services enterprise dedicated to the telecom industry.

The deployment is significant because it allowed Grandview Mutual Telephone Company to replace its legacy Mitel (News - Alert) GX5000 Class 5 switch.

“DCS provided Grandview Mutual Telephone Company with a full turnkey solution to replace their obsolete Mitel GX5000 Class 5 switch and CDR Collection System,” said Ted Snedeker, president of DCS, in a statement. “The REDCOM HDX positions Grandview Mutual to provide next-gen services that today’s and future customers require.”

HDX provided the company with a next-generation Class 4/5 softswitch that works as a cost-effective adjunct/overlay on an existing network. The VoIP switch is based on REDCOM’s patented distributed architecture. The highly scalable and stackable solution distributes resources system-wide and network-wide, using multiple points of direct access and minimizing the risk of single point failures.

REDCOM also provided Grandview Mutual Telephone with an intuitive Graphical User Interface (GUI) that simplifies the configuration and maintenance of their new HDX softswitch. With MAUI, the company now has a user-friendly way to view the entire telecommunications system.

VoIP is quickly becoming the new standard of communications in organizations, especially in businesses that have to deal with international clients and customers. With the mobile VoIP market expected to touch revenues of $2.5 billion this year, VoIP is here to stay and will continue to flourish over time. This growth in mobile VoIP is attributed largely to the smartphone uptake and the rising number of cash conscious and tech savvy consumers.

A recent study from Telappliant reveals that once businesses actually pull the trigger on a VoIP installation, they generally don't return to landlines. 

To read the full report, click here.

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