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VoIP Switch - REDCOM Laboratories Installs VoIP Switch at Grandview Mutual Telephone Company

August 14, 2012


REDCOM (News - Alert) Laboratories, a manufacturer of digital and IP-enabled telecommunications systems including VoIP switches, has just revealed that the REDCOM High Density Exchange (HDX) softswitch has been installed at the Grandview Mutual Telephone Company in Paris, Ill.

The installation was carried out by Digital Communications Services (DCS), an engineering design, development, management and installation services enterprise dedicated to the telecom industry.

The deployment is significant because it allowed Grandview Mutual Telephone Company to replace its legacy Mitel (News - Alert) GX5000 Class 5 switch.

“DCS provided Grandview Mutual Telephone Company with a full turnkey solution to replace their obsolete Mitel GX5000 Class 5 switch and CDR Collection System,” said Ted Snedeker, president of DCS, in a statement. “The REDCOM HDX positions Grandview Mutual to provide next-gen services that today’s and future customers require.”

HDX provided the company with a next-generation Class 4/5 softswitch that works as a cost-effective adjunct/overlay on an existing network. The VoIP switch is based on REDCOM’s patented distributed architecture. The highly scalable and stackable solution distributes resources system-wide and network-wide, using multiple points of direct access and minimizing the risk of single point failures.

REDCOM also provided Grandview Mutual Telephone with an intuitive Graphical User Interface (GUI) that simplifies the configuration and maintenance of their new HDX softswitch. With MAUI, the company now has a user-friendly way to view the entire telecommunications system.

VoIP is quickly becoming the new standard of communications in organizations, especially in businesses that have to deal with international clients and customers. With the mobile VoIP market expected to touch revenues of $2.5 billion this year, VoIP is here to stay and will continue to flourish over time. This growth in mobile VoIP is attributed largely to the smartphone uptake and the rising number of cash conscious and tech savvy consumers.

A recent study from Telappliant reveals that once businesses actually pull the trigger on a VoIP installation, they generally don't return to landlines. 

To read the full report, click here.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX.  Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.

Edited by Jamie Epstein

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Intro to Basic System Features

Accounts Overview
An account is a logical entity usually representing some logical or physical end point in the VoIP network.

Customers are logical entities in the system for which invoices will be generated. They may be termination partners, resellers of a service, or a virtual .

Tariffs and Rates
Tariff is logical entity in the system, which represents rules for rating and billing calls made by Account or Customer to which this Tariff has been assigned.

Balance and Credit Limit
In addition to Tariff, each Customer or Account, except Root Customer, has those two basic rating/billing parameters associated with it – Balance and Credit Limit.

Intro to Advanced System Features

On-Net Routing
On-Net Routing is the feature that allows placing calls from one account in the system to another account in the system.

Ability to Charging On-Net (Account-to-Account) Calls
In some cases it might be necessary to charge either caller or callee or both for the on-net call based on per-minute rate.

Automatic Database Backup
The Softswitch includes the system which allows performing automatic backup of the database periodically.

Ability to Get exchange rate using external script
Exchange rates can be set using external custom script.

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