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VoIP Switch - Report Reveals Once Businesses Switch to VoIP, They Don't Go Back to Landlines

 
August 06, 2012

 


Businesses, at least those businesses with an interest in survival, are often seen looking for ways to not only save money, but make more of it. Whether it's cost savings, increased productivity, more sales or the like, whatever improves a business' bottom line generally does not go without at least some consideration. That's led more than a few businesses to consider switching to VoIP  and in a recent study from Telappliant, the company is revealing that once businesses actually pull the trigger on a VoIP installation, they generally don't return to landlines.

The study focused on 175 different businesses in the United Kingdom over several different industries, and found that of those 175, 63 percent had been using VoIP successfully for the last three years. Further, 15 percent reported successful use between one and two years, while 22 percent had been using it less than one year. The biggest reason to switch to VoIP, according to the survey, was reducing communications costs, cited by a whopping 70 percent of businesses. But, there were other reasons as well including 37 percent who wanted to start up telecommuting programs, 33 percent who wanted to make their operations run more efficiently, and 15 percent just looking to improve their overall customer care system.

Big savings were also to be had across much of the survey's respondents, with 23 percent saving over 60 percent over their landline calling methods, 27 percent saving between 41 and 60 percent, and a full third—33 percent—saving between 10 and 40 percent.

However, some key points emerged when it came to VoIP, 31 percent of respondents revealed that potential buyers should "select a VoIP provider carefully", 29 percent stated users make sure their "broadband service is VoIP ready" and 22 percent advised getting some kind of trial version first to best ensure their provider of choice is indeed the best one for them.

While there are always issues with any new technology, it's quite clear that there's plenty of room for big savings as far as this particular new technology goes. Plenty of businesses have found a lot of value in the switch to VoIP, and while that doesn't necessarily mean that every business will, it's a safe bet that those who bring in VoIP to their operations will discover that savings and utility alike are close at hand with the introduction of VoIP in place of the more standard landline phone connection.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. For more information on registering for ITEXPO click here.

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Edited by Jamie Epstein

Leading the Industry in VoIP Switch Solutions

Sippy Software is a leading industry VoIP Switch solution provider and long time partner of TMCnet’s VoIP Switch channel. Since May 2011, the VoIP Switch channel has been providing news and information on all the latest softswitch technologies and trends for network operators and service providers.

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Intro to Basic System Features

Accounts Overview
An account is a logical entity usually representing some logical or physical end point in the VoIP network.

Customers
Customers are logical entities in the system for which invoices will be generated. They may be termination partners, resellers of a service, or a virtual .

Tariffs and Rates
Tariff is logical entity in the system, which represents rules for rating and billing calls made by Account or Customer to which this Tariff has been assigned.

Balance and Credit Limit
In addition to Tariff, each Customer or Account, except Root Customer, has those two basic rating/billing parameters associated with it – Balance and Credit Limit.

Intro to Advanced System Features

On-Net Routing
On-Net Routing is the feature that allows placing calls from one account in the system to another account in the system.

Ability to Charging On-Net (Account-to-Account) Calls
In some cases it might be necessary to charge either caller or callee or both for the on-net call based on per-minute rate.

Automatic Database Backup
The Softswitch includes the system which allows performing automatic backup of the database periodically.

Ability to Get exchange rate using external script
Exchange rates can be set using external custom script.


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