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VoIP Switch - VoIP Switch: NetOne Improves VoIP Billing and Subscriber Management with PortaSwitch

March 14, 2012


PortaOne (News - Alert), a provider of software for the telecommunications and utility industries, announced that NetOne International, an Orlando, Fla.-based provider of prepaid phone cards and related services, has significantly benefitted from PortaOne's PortaSwitch VoIP billing and subscriber management platform.

PortaSwitch consists of a real-time billing system, class 4/5 SIP softswitch, and media applications that deliver converged VoIP billing and provisioning, SIP call control, unified messaging, IP Centrex and hosted IP PBX (News - Alert), callback management, IVRs, conferencing and more, the company said.  

NetOne provides call services to over 190 countries around the world. The company offers NetOne PIN-based or PINless prepaid cards to U.S., Canadian and Australian customers to phone friends, relatives and business contacts around the world in destinations such as UK, Egypt, China and Mexico, and many more.

The prepaid phone card provider started its association with PortaOne four years ago. The company has built a switching and telecom structure on PortaSwitch platform. Since then PortaSwitch has helped the company handle the complete call control, routing, proxying, and converged VoIP billing functions effectively.

Additionally NetOne subscribed to PortaOne's Premium PortaCare maintenance program that offers unlimited 24/7 access to PortaOne dedicated contact center, direct involvement of PortaOne development professionals for custom solutions, on-site assistance, complimentary training sessions among other services.

"PortaSwitch is a production tested platform that covers most of our needs," said Ed Nunez,Telecom Engineer at NetOne, in a statement. "It's very intuitive and flexible, which meant it would not only assure us of stable, world-class call quality but also enable us to make quick changes to our infrastructure or product offerings when needed."

Building on the success of PortaSwitch integration, NetOne is now rolling out combined VoIP telephony services over Internet connectivity to its international users. Thanks to PoraSwitch’s unique softswitch and media server capabilities, NetOne is able to offer access via the customer's choice of PC, smartphone app or Cisco (News - Alert) telephone adapters. 

Recently Infonetics Research revealed that the softswitch market may be lagging in North America, but that didn’t stop it from achieving a record 2011. The fourth quarter of 2011 was a ground-breaking period for the IP edge router, IP core router and carrier Ethernet softswitch market segments and the manufacturers within them, the report said.

Edited by Tammy Wolf

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Intro to Basic System Features

Accounts Overview
An account is a logical entity usually representing some logical or physical end point in the VoIP network.

Customers are logical entities in the system for which invoices will be generated. They may be termination partners, resellers of a service, or a virtual .

Tariffs and Rates
Tariff is logical entity in the system, which represents rules for rating and billing calls made by Account or Customer to which this Tariff has been assigned.

Balance and Credit Limit
In addition to Tariff, each Customer or Account, except Root Customer, has those two basic rating/billing parameters associated with it – Balance and Credit Limit.

Intro to Advanced System Features

On-Net Routing
On-Net Routing is the feature that allows placing calls from one account in the system to another account in the system.

Ability to Charging On-Net (Account-to-Account) Calls
In some cases it might be necessary to charge either caller or callee or both for the on-net call based on per-minute rate.

Automatic Database Backup
The Softswitch includes the system which allows performing automatic backup of the database periodically.

Ability to Get exchange rate using external script
Exchange rates can be set using external custom script.

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