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VoIP Switch - VoIP Switch: TELES Selected for Avaya DevConnect Program

January 18, 2012


TELES, a provider of complete Class 4 and Class 5 softswitch solutions, VoIP gateways and mobile gateways for GSM, CDMA and UMTS networks, has been selected as a Technology Partner in the Avaya (News - Alert) DevConnect Program.

The Avaya DevConnect Program supports enterprises developing products that are interoperable with Avaya communications solutions. Being a member of Avaya DevConnect Program, TELES will get comprehensive support to develop and market its TELES Access Gateways that are compliance tested for compatibility with Avaya solutions.

TELES Access Gateways, which has been tested proven by Avaya for customer satisfaction, product support, business operations, marketing and sales, complements the Avaya portfolio. It delivers solutions for least cost routing, last mile connections using mobile networks, and fallback solutions, company officials said.

"Technology partners like TELES help our customers leverage their investment in communications infrastructure by integrating functions that complement their existing communication solutions," said Eric Rossman (News - Alert), vice president, Developer Relations, Avaya, in a statement. "This gives customers more flexibility and increases the reliability of their network.”

“Using TELES Access Gateway (News - Alert) solutions, enterprises can, for example, integrate their employees' cellular phones into the Avaya FMC (Fixed-to-Mobile Convergence (News - Alert)) and UC (Unified Communications) solutions to lower interconnection costs,” Rossman added.

TELES Access Gateways help reduce connectivity costs between fixed and mobile networks, and allow low cost dial-in from cell phones into enterprise communication solutions. This will result in provisioning of enhanced communication functions on cellular phones without incurring additional costs.

Further, TELES Access Gateways enable backup solutions over the mobile network in case of failure in the fixed network. Customers can also integrate SMS-based communications into the existing infrastructure. The TELES Access Gateways offer between four and 32 cellular channels, up to 30 VoIP channels and several E1/T1 interfaces depending on the model, the company said in a press release. "Avaya provides TELES with extended technical support, compliance testing and marketing initiatives", said Oliver Olbrich, chief operating officer of TELES, in a statement. "This will help us ensure the compatibility of our products with Avaya's solutions and address our joint customers in an optimal way."

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO East 2012, taking place Jan. 31-Feb. 3 2012, in Miami, FL. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. For more information on registering for ITEXPO registration click here.

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Rajani Baburajan is a contributing editor for TMCnet. To read more of Rajani's articles, please visit her columnist page.

Edited by Tammy Wolf

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Intro to Basic System Features

Accounts Overview
An account is a logical entity usually representing some logical or physical end point in the VoIP network.

Customers are logical entities in the system for which invoices will be generated. They may be termination partners, resellers of a service, or a virtual .

Tariffs and Rates
Tariff is logical entity in the system, which represents rules for rating and billing calls made by Account or Customer to which this Tariff has been assigned.

Balance and Credit Limit
In addition to Tariff, each Customer or Account, except Root Customer, has those two basic rating/billing parameters associated with it – Balance and Credit Limit.

Intro to Advanced System Features

On-Net Routing
On-Net Routing is the feature that allows placing calls from one account in the system to another account in the system.

Ability to Charging On-Net (Account-to-Account) Calls
In some cases it might be necessary to charge either caller or callee or both for the on-net call based on per-minute rate.

Automatic Database Backup
The Softswitch includes the system which allows performing automatic backup of the database periodically.

Ability to Get exchange rate using external script
Exchange rates can be set using external custom script.

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