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VoIP Switch - VoIP Switch: Voiceserve Unveils SIP-based IP PBX Service via

January 04, 2012


Voiceserve, a next-generation Internet telephony software and service provider, has launched a session initiation protocol (SIP) based IP-PBX (News - Alert) service for consumers and small businesses through

“ leverages Voiceserve’s comprehensive VoIP software package and will further support our long-term growth strategy,” said Michael Bibelman, CEO at Voiceserve, adding that brings the benefits of Internet telephony to individual users and small businesses, enabling account holders to initiate communication sessions between each other for free, wherever and whenever.

“Once an account is created, users can personalize greetings, receive voicemail, send voicemails to recipient's email, put calls on hold while answering another call and play music for the call on hold, and use auto-attendant to automatically forward calls or transfer calls to an extensions,” Bilbelman said.

Voiceserve's VoIP service is as a SIP-based system. Company officials said that it can also be downloaded to PCs, cameras, iPhones, iPads, Android and Blackberry phones and other mobile phones using Microsoft Windows operating system. Plus, it offers IP security.

With the service, subscribers can establish a virtual telephone system and communicate free via the Web, including video conferencing in up to five extensions at a time, according to company officials.

The new service provides subscribers access to low-cost, VoIP communications. Company officials said that it comes with all the services associated with landlines and cellular phones -- text messaging, faxing, music on hold, dial by name from contacts, voicemail delivery via email and call queuing.

Voiceserve’s IP-PBX system offers easier integration with business applications. Company officials said that the system can be integrated with CRM software to automatically bring up the customer profile of the caller. Also, it offers the option of economical call forwarding to anywhere in the world using SIP protocols.

Another player in the VoIP market, Sippy Software – a VoIP switch provider – has available its Sippy Softswitch, a flexible and scalable VoIP platform used by service providers to deliver business and residential VoIP services. The platform, which is based on open standards, is also a favorite among Web developers seeking to integrate “click to call” functionality into websites.

Anshu Shrivastava is a contributing editor for TMCnet. To read more of Anshu’s articles, please visit her columnist page.

Edited by Tammy Wolf

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Intro to Basic System Features

Accounts Overview
An account is a logical entity usually representing some logical or physical end point in the VoIP network.

Customers are logical entities in the system for which invoices will be generated. They may be termination partners, resellers of a service, or a virtual .

Tariffs and Rates
Tariff is logical entity in the system, which represents rules for rating and billing calls made by Account or Customer to which this Tariff has been assigned.

Balance and Credit Limit
In addition to Tariff, each Customer or Account, except Root Customer, has those two basic rating/billing parameters associated with it – Balance and Credit Limit.

Intro to Advanced System Features

On-Net Routing
On-Net Routing is the feature that allows placing calls from one account in the system to another account in the system.

Ability to Charging On-Net (Account-to-Account) Calls
In some cases it might be necessary to charge either caller or callee or both for the on-net call based on per-minute rate.

Automatic Database Backup
The Softswitch includes the system which allows performing automatic backup of the database periodically.

Ability to Get exchange rate using external script
Exchange rates can be set using external custom script.

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