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VoIP Switch - VoipSwitch Introduces Dedicated Fax Server

November 21, 2011


While the fast expansion of Internet connectivity worldwide has enabled enterprises and organizations worldwide to carry out a maximum amount of official communication through e-mails and file sharing, still a huge number of companies and offices prefer to communicate through the regular telephony and fax services.

Integrating fax with Internet-based communication has always been a development most of the enterprises wish to benefit from, and a range of solutions have emerged in the market to bridge the gap between telephone-based fax and computers connected to the Internet.

VoipSwitch, Inc., a provider of mobile VoIP, softphone and softswitch services and solutions, has introduced a new feature that allows its clients to send and receive faxes via VoIP telecommunications. The clients who wish to avail the new feature need to be equipped with IP PBX (News - Alert) module, its mobile dialer and must have a purchased a full license of the VoipSwitch softswitch platform.

Providing professional solutions that have been tailor-made for a range of VoIP businesses, the company develops scalable VoIP software for global telecommunications service providers. Its offerings include the Class 5 Softswitch platform with the built-in billing system equipped with a number of additional modules such as Calling Callback, Callback, Callshop; while it also provides PC and mobile dialers for smartphones offering HD-quality video option.

Leveraging the new feature offered by VoipSwitch, its customers will be able to send faxes directly from their Web browser and receive faxes which are stored in their inbox on the server. These faxes can be viewed right through the web browsers, and can also be forwarded to their email accounts. Not only this, the users can also send e-mails with attachments to the fax server, which will further be delivered as a fax to an identified recipient.

Offering seamless integration with the existing PBX platforms that are supported by a multitenant host model, the new FAX system developed by VoipSwitch is powered by a robust and dedicated PBX service, which is able to handle an unlimited number of PBX master accounts and infinite employee accounts in multiple extensions to offer smooth and hassle-free service to the customers of the company.

Arvind Arora is a contributing editor for TMCnet. To read more of Arvind's articles, please visit his columnist page.

Edited by Tammy Wolf

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Intro to Basic System Features

Accounts Overview
An account is a logical entity usually representing some logical or physical end point in the VoIP network.

Customers are logical entities in the system for which invoices will be generated. They may be termination partners, resellers of a service, or a virtual .

Tariffs and Rates
Tariff is logical entity in the system, which represents rules for rating and billing calls made by Account or Customer to which this Tariff has been assigned.

Balance and Credit Limit
In addition to Tariff, each Customer or Account, except Root Customer, has those two basic rating/billing parameters associated with it – Balance and Credit Limit.

Intro to Advanced System Features

On-Net Routing
On-Net Routing is the feature that allows placing calls from one account in the system to another account in the system.

Ability to Charging On-Net (Account-to-Account) Calls
In some cases it might be necessary to charge either caller or callee or both for the on-net call based on per-minute rate.

Automatic Database Backup
The Softswitch includes the system which allows performing automatic backup of the database periodically.

Ability to Get exchange rate using external script
Exchange rates can be set using external custom script.

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