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VoIP Switch - VoIP Switch Provider Sippy Software Releases Version 2.1 of its Sippy Softswitch

May 18, 2011


VoIP switch provider Sippy Software has released version 2.1 of its Sippy Softswitch, a flexible and scalable VoIP platform which is used by service providers to deliver business and residential VoIP services. The platform, which is based on open standards, is also a favorite among Web developers seeking to integrate “click to call” functionality into websites.

This latest version features improvements in the redundancy and failover system, including “hot stand-by” and automatic failover support for multiple environments and initial support for two-node clustering.

In addition version 2.1 offers improved scalability and can now handle up to 7,000-1,000 concurrent calls per node, including effective use of up to 16-way SMP nodes.

What’s more the new version offers monitoring and resilience improvements, with more potential problems detected and reported.

New Class 5 features added to the platform include Do Not Disturb (DND); follow-me; anonymous calling; voicemail dial-in access; and supplementary service codes support. (This is in addition to the many standard Class 5 features it offers, such as voicemail, call-waiting, message waiting indicator and three-way calling.)

Also added are conferencing support; DID routing enhancements to support more business scenarios; and flexible DID billing (monthly, per-minute or combined).

Web developers will be happy to hear the new version offers payment processor support for Google (News - Alert) Checkout and Authorize.Net. It also offers 3D-secure payments support for Turkish Garanti Bank payment processor.

Another useful addition is the new third-party integration interface (XMLRPC). The new version sports more than 10 new functions to manage conferencing, rates, DIDs etc.

On the wholesale side, the platform now delivers improved “over-commit” protection for multiple levels of resellers.

In addition the IVR engine now supports French language across all IVR applications, including calling card, voicemail, callback etc.

Finally, Sippy Software has made numerous improvements to the user interface, including fast access to many of the aforementioned features and capabilities.

Sippy Software, which sponsors the VoIP Switch channel on TMCnet, offers its call routing platform via the “Softswitch-as-a-Service” model. That means service providers and developers can launch full featured VoIP services for business or consumers without having to lay out a lot of capital for new hardware and network infrastructure. Instead they can simply “lease” a fully managed solution hosted in state-of-the-art data centers. With redundant hardware, guaranteed bandwidth and 24x7 monitoring, service providers and developers using this hosted version can focus on achieving their business goals.

For more information, click here.

Patrick Barnard is Group Managing Editor, TMCnet. In addition to leading the online editorial department, he focuses on call and contact center technologies. He also covers IP communications, networking and a variety of other topics. To read more of Patrick's articles, please visit his columnist page.

Edited by Patrick Barnard

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Sippy Software is a leading industry VoIP Switch solution provider and long time partner of TMCnet’s VoIP Switch channel. Since May 2011, the VoIP Switch channel has been providing news and information on all the latest softswitch technologies and trends for network operators and service providers.

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Intro to Basic System Features

Accounts Overview
An account is a logical entity usually representing some logical or physical end point in the VoIP network.

Customers are logical entities in the system for which invoices will be generated. They may be termination partners, resellers of a service, or a virtual .

Tariffs and Rates
Tariff is logical entity in the system, which represents rules for rating and billing calls made by Account or Customer to which this Tariff has been assigned.

Balance and Credit Limit
In addition to Tariff, each Customer or Account, except Root Customer, has those two basic rating/billing parameters associated with it – Balance and Credit Limit.

Intro to Advanced System Features

On-Net Routing
On-Net Routing is the feature that allows placing calls from one account in the system to another account in the system.

Ability to Charging On-Net (Account-to-Account) Calls
In some cases it might be necessary to charge either caller or callee or both for the on-net call based on per-minute rate.

Automatic Database Backup
The Softswitch includes the system which allows performing automatic backup of the database periodically.

Ability to Get exchange rate using external script
Exchange rates can be set using external custom script.

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