SUBSCRIBE TO TMCnet
TMCnet - World's Largest Communications and Technology Community

VoIP Switch Featured Article

VoIP Switch - VoIP Switch: FastTalks Launches Web Calling Service with Sippy Software's Softswitch 2.0

 
May 05, 2011

 


Want to receive calls from your website? You might want to check out the recently launched FastTalks.com website, a platform for making free Internet calls. 

This TMCnet partner offers the Zingaya platform that enables voice calls through any computer, right from a Web page. There is no need to download any software and no phone is required for a user to launch this service.

Zingaya is designed to provide seamless voice calling capabilities to website operators, regardless of their size. The platform can easily benefit high eCommerce enterprises or the small startup firm. A “Call” button is embedded into the company’s website, allowing visitors to click that button and place the call, which is immediately forwarded to your landline or mobile phone. Users only need a browser and a microphone to connect with you – it really is that easy.

The launch of the FastTalks platform is made possible due to the power of Sippy Software’s Softswitch 2.0. This platform continues the Sippy Software initiative of enabling ITSPs offering a full range of VoIP products and services from a unified platform. The 2.0 release is designed to improve switching and billing architecture, deliver advanced routing and management features, and offer a broader set of supported business scenarios.

The Sippy Softswitch 2.0 release does offer specific changes to this platform, such as the introduction of the hosted softswitch environment that still has the look and feel of a stand-alone softswitch supporting all features. As a result, the platform will support multi-tier billing, regular switching and provisioning features, IVR applications and more.

The billing and rating changes in this new release include the support of local calling rates; low balance notifications support; automatic recharge support; PDF invoice generation; and PayPal (News - Alert) pending payments support. Routing changes include destination number length validation support; the simplified configuration for on-net calling; simplified DID number assignment; SIP response code translation support; and German language support for IVR.

The latest Sippy Software release also offers performance improvements, including memory use optimization to reduce the amount of memory used; account classes that allow groups to account for their intended use; account undeleted support to restore deleted accounts; account lookup interface to allow for searching by various parameters; authorize.Net payment gateway support, one of the leading payment gateways in the U.S., UK, Japan and Canada; and SIP ATA/Phone (News - Alert) Auto-provisioning support.

A number of new API calls have also been added to the latest Sippy Software Softswitch 2.0 platform. These APIs will expose the new functionality, while also improving switch manageability.

FastTalks.com has leveraged the capabilities available in the Sippy Software Softswitch 2.0 platform to provide you with a robust solution that will enable direct calling from your website to your desk or call center. With such easy communication capability put in place, you can focus on directly connecting with customers and driving strong revenue and loyalty.

Susan J. Campbell is a contributing editor for TMCnet and has also written for eastbiz.com. To read more of Susan’s articles, please visit her columnist page.

Edited by Patrick Barnard

Leading the Industry in VoIP Switch Solutions

Sippy Software is a leading industry VoIP Switch solution provider and long time partner of TMCnet’s VoIP Switch channel. Since May 2011, the VoIP Switch channel has been providing news and information on all the latest softswitch technologies and trends for network operators and service providers.

Try a Free Demo

Intro to Basic System Features

Accounts Overview
An account is a logical entity usually representing some logical or physical end point in the VoIP network.

Customers
Customers are logical entities in the system for which invoices will be generated. They may be termination partners, resellers of a service, or a virtual .

Tariffs and Rates
Tariff is logical entity in the system, which represents rules for rating and billing calls made by Account or Customer to which this Tariff has been assigned.

Balance and Credit Limit
In addition to Tariff, each Customer or Account, except Root Customer, has those two basic rating/billing parameters associated with it – Balance and Credit Limit.

Intro to Advanced System Features

On-Net Routing
On-Net Routing is the feature that allows placing calls from one account in the system to another account in the system.

Ability to Charging On-Net (Account-to-Account) Calls
In some cases it might be necessary to charge either caller or callee or both for the on-net call based on per-minute rate.

Automatic Database Backup
The Softswitch includes the system which allows performing automatic backup of the database periodically.

Ability to Get exchange rate using external script
Exchange rates can be set using external custom script.


Technology Marketing Corporation

800 Connecticut Ave, 1st Floor East, Norwalk, CT 06854 USA
Ph: 800-243-6002, 203-852-6800
Fx: 203-866-3326

General comments: tmc@tmcnet.com.
Comments about this site: webmaster@tmcnet.com.

STAY CURRENT YOUR WAY

© 2014 Technology Marketing Corporation. All rights reserved | Privacy Policy