VoIP solutions include a wide variety of offerings, such as network monitoring. This is a crucial function, and you need a provider you can trust.
Luckily Teo, a provider of many innovative VoIP solutions powers networking monitoring solutions for both private and public organizations who are “seeking to employ best-of-class network monitoring VoIP solutions,” according to company officials.
The idea behind network monitoring is that they worry about keeping track of your network so you can worry about whatever it is that you do for your business. “This affords organizations dedicated monitoring from a professional staffed 24/7 NOC (News - Alert) facility so they can keep the focus on their core business,” as company officials say.
Besides the obvious benefits of such an approach, Teo officials enumerate a few other advantages to their services, such as a consistent availability of network system and resources, improved uptime and performance for network applications, enhanced awareness of performance trends and latent or emerging problems, as well as useful results from finite in-house IT resources.
Generally, efficient network monitoring can provide improved organizational performance and productivity and a tangible return on investments in network monitoring services.
Another VoIP solution area is help desk services that deliver critical applications, supporting Voice over IP itself, or providing secure access to the back-end systems, or offering wireless connectivity.
To help with streamline overall business operations, Teo offers 24×7 live monitoring, live call-out notifications, tailored response and escalation procedures, secure facility with redundant power and communication links and the options of tier 1, 2 and 3 technical support.
This summer, TMCnet reported that Teo produced a study titled “The State of UC Adoption Drivers in 2011,” conducted by a market research firm, which featured more than 500 professionals, mostly in middle management- to senior management-level positions across 13 industries. The study was directed at gauging the benefits they realized by using UC outside of the office.
Findings from the survey revealed that 75 percent of the respondents preferred to spend more than half their time at their desks as telecommuting options didn't seem to be effective enough, while 64 percent of respondents thinking that the idea of using UC to work remotely is appealing.
Additionally, 68 percent of respondents indicated that they were unaware as to whether or not their organization was using UC. Because of the ability to access all communications tools through a single interface, they presumed some sort of UC was in place.
David Sims is a contributing editor for TMCnet. To read more of David’s articles, please visit his columnist page. He also blogs for TMCnet here.Edited by Jamie Epstein