For several years now, VoIP testing outfit Mu Dynamics has been extending its knowledge of VoIP Robustness Testing through numerous educational channels.

 

As networks continue to become increasingly essential to the operation of businesses worldwide, as well as more complex, Mu Dynamics has continued to address such industry-relevant issues as how functionality drives complexity and makes it even harder to manage. Often, this complexity leads to less robust or resilient systems that contain security vulnerabilities.

 

While Service Assurance of next-generation IP services — whether dealing with reliability, availability and security of services such as VoIP, IPTV (News - Alert)  and IMS – is widely considered the most critical issues facing service providers and vendors, it falls to next generation IP services to provide a high quality of experience in order to compete.

 

In fact, Mu Dynamics predicts that by incorporating its methodology, along with the newly announced Mu Studio custom and proprietary test module, SBC vendors can improve the quality of their products and lower total development and test times by identifying and eliminating problems earlier in the development process.

 

Recently, Mu Dynamic’s Thomas Maufer wrote a two part blog titled, “Building Trustworthy/Dependable VoIP Services through Aggressive Testing.”

 

In the first piece, Maufer discusses the changes in converged networks and writes about applications of converged networks like VoIP becoming are more than just technologies, instead they are essential services for their users.

“A voice customer needs to know that their emergency call is going to go through, regardless of the technology used to implement and deliver the call,” Maufer writes in the blog. “Bugs in these systems are potentially catastrophic since the technology is increasingly deployed in mission-critical environments.”

Maufer says converged network applications are challenging because the investment often required to take the system live is substantial and must meet exceedingly tough expectations including the ability to hit revenue targets quickly while suffering minimal customer churn in order to be considered successful.

“Moreover, services must generate revenue; network operators' new services must attract and retain customers from day one,” Maufer writes. “When the service depends on underlying technology that is evolving rapidly, there is no time to build trust by experience. Aggressive, thorough testing is needed precisely because no one has enough time to wait for systems to prove themselves worthy of trust.”

For the complete blog, readers can visit the Mu Dymamic’s blog page here.