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November 12, 2008

Mu Dynamics Scores TMC's INTERNET TELEPHONY Excellence Award

By Tim Gray, TMCnet Web Editor

Technology Marketing Corporation (TMC (News - Alert)) has named Mu Dynamics’ Mu-4000 Service Analyzer as a recipient of the 2008 INTERNET TELEPHONY Excellence Award.
The Sunnyvale-based Mu Dynamics is a pioneer in helping vendors eliminate NGN service downtime through proactive service assurance.
Rich Tehrani (News - Alert), Editor-in-Chief of INTERNET TELEPHONY, said thought its continued growth and customer adoption – including adding network operators such as BT, Cox (News - Alert), Sprint and Telkom RDC Indonesia to its roster – Mu Dynamics has demonstrated the company remains on the cutting edge of quality assurance technologies.
"We are proud to present Mu Dynamics with a 2008 INTERNET TELEPHONY Excellence Award. The Mu-4000 has proven its outstanding contribution to IP communications and delivered winning solutions for its customers," said Tehrani.
The Mu-4000 Service Analyzer is designed to support the continuous evaluation, testing and reliable deployment of IPTV and IMS-based services and includes service-level traffic variations to identify and eliminate IP Service quality issues including system crashes, distributed denial of service attacks, and more subtle issues like response-time latency and CPU utilization spikes.
As the IPTV and VoIP services space continues to grow, the importance of assessing the gaps of underlying service level traffic variations services such as Diameter and SIP are critical to the reliable delivery of revenue-critical next generation services, according to Adam Stein (News - Alert), vice president marketing at Mu Dynamics.
“The automated services testing performed by the Mu-4000 is far more comprehensive than any manual process or point product solution we evaluated to date,” said Stein. “It will be critical to BT (News - Alert) [and other customers] as we implement our next generation of real-time network infrastructure and services.”
Stein says the company proactively and continuously addressing these issues enables operators and their vendors eliminate IPTV downtime and reduce customer churn by improving service quality and revenue stability.
Don't forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users.

Tim Gray is a Web Editor for TMCnet, covering news in the IP communications, call center and customer relationship management industries. To read more of Tim�s articles, please visit his columnist page.

Edited by Tim Gray

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